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Senior Sales Assistant

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Bayne's the Family Bakers

26d ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Hospitality & Retail

AI generated summary

  • You should have supervisory experience in food retail, strong communication skills, a friendly demeanor, flexibility for shifts, and basic computer and numeracy skills.
  • You will serve customers, manage displays, resolve queries, lead the team, ensure high standards, open/close the shop, comply with policies, manage cash, and perform data entry tasks.

Requirements

  • Supervisory experience ideally in a food retail environment.
  • Excellent communication and people skills with the ability to build positive relationships with customers and colleagues alike.
  • Open, honest & approachable nature, with an ability to listen and empathise with colleagues and maintain confidentiality.
  • Flexible to work various shifts across the shop opening hours.
  • Basic computer and numeracy skills.

Responsibilities

  • Prepare and serve customers with our award winning range of bakery products.
  • Set up and maintain counter and window displays.
  • Resolving customer queries and complaints.
  • Leading by example and living our values every day (Customer Focus, Respect, Continuous Improvement & Sustainability)
  • Prioritising tasks and delegating duties to team members.
  • Encouraging positive workplace behaviours including attitude, integrity, appearance and punctuality.
  • Delivering and encouraging a consistent and excellent customer experience.
  • Maintaining high standards including shop appearance and both the quality and availability of products.
  • Key holder with responsibility for opening and closing the shop.
  • Adhering to and promoting compliance with company policies and legislation. This includes health & safety and food safety.
  • Holding return to work meetings and documented discussions.
  • Managing cash in line with company guidelines.
  • Computer related tasks, such as data entry and recording figures.

FAQs

What are the working hours for the Senior Sales Assistant position?

The working hours are between 5:00 am and 5:30 pm, for 20 hours per week, including weekends when rostered on.

Is this position permanent?

This is a Fixed Term Contract for a year with the potential for permanent employment.

What is the hourly pay for this position?

The hourly pay for the Senior Sales Assistant position is £13.42 per hour.

What kind of experience is required for this role?

Supervisory experience ideally in a food retail environment is required for this role.

Will I receive any benefits if I am hired?

Yes, you will receive a generous colleague discount scheme, a free colleague meal when on shift, and excellent career prospects among other benefits.

What are the main responsibilities of a Senior Sales Assistant?

Main responsibilities include preparing and serving customers, maintaining shop appearance, resolving customer queries, leading by example, managing cash, and adhering to company policies and legislation.

Is flexibility in working hours required for this role?

Yes, flexibility to work various shifts across the shop opening hours is required.

What qualities are ideal for a candidate applying for this position?

Ideal qualities include excellent communication and people skills, an open and approachable nature, and the ability to listen and empathize with colleagues while maintaining confidentiality.

Are there opportunities for career advancement within the company?

Yes, there are excellent career prospects as the company loves to promote from within.

Does the company promote diversity and inclusion?

Yes, Bayne's the Family Bakers is committed to the fair treatment of colleagues and customers regardless of various factors including race, gender, religion, and more.

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Bayne's the Family Bakers

The Family Bakers Since 1954 - Living Our Family Values Everyday

Retail & Consumer Goods
Industry
501-1000
Employees
1921
Founded Year

Mission & Purpose

Bayne’s is a family-owned bakery renowned for its commitment to baking fresh, high-quality products at great value. With a rich tradition, we take pride in delivering excellence to our customers every day. Passion drives us to maintain our standards and ensure that each product we offer meets the highest expectations of taste and freshness.