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Senior Sales Executive Diplomatic Services

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Marriott International

10d ago

  • Job
    Full-time
    Mid Level
  • Customer Relations
    Sales & Business Development
  • New York

AI generated summary

  • You need a 4-year degree in Business, Marketing, Hotel Management, or a related field, plus 4 years of experience in sales and marketing or a related area.
  • You will manage relationships with dignitaries, handle group protocols, develop sales strategies, and ensure service delivery aligns with brand standards while achieving revenue goals.

Requirements

  • 4-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years’ experience in the sales and marketing or related professional area.

Responsibilities

  • Serves as the primary contact person for groups designated as Royal or Foreign Dignitary visits.
  • Proactively solicits and handles large group opportunities.
  • Provides service to our customers in order to grow the accounts.
  • Handles groups with complex protocol requirements while in house.
  • Works to develop build and maintain long-term, value-based customer relationships in order to achieve personal and team related revenue goals.
  • Focuses on handling all Royal, Foreign Government Officials and all dignitaries.
  • Manages, educates and directs the hotel operations on required on-site protocol.
  • Verifies business is turned over properly and in a timely fashion for proper service delivery in accordance with brand standards.
  • Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
  • Targets specific group, markets or segments with heavy emphasis on proactive relationship building, especially during times of in-house visits.
  • Identifies, qualifies and solicits new accounts with a focus on increasing business.
  • Strives to achieve personal and property revenue goals.
  • Closes the best opportunities for each property based on market conditions and individual property needs.
  • Identifies and develops new emerging markets, contacts and influencers within designated markets.
  • Requires on-site management of relationships with key decision makers during principal visits.
  • Develops and implements an effective sales plan targeting specialty market influencers and decision makers.
  • Executes designated sales strategies to develop and solicit specific accounts to achieve revenue goals.
  • Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
  • Maintains and grows business of existing accounts.
  • Executes and supports the operational aspects of business booked.
  • Directs the hotels operations on all protocol matters relating to customer visits pre-arrival, on-site and post visitation.
  • Maintains customer, account and opportunity data.
  • Involvement in the education and delivery of intellectual property to other hotels within the brand
  • Develops and manages relationships with key stakeholders, both internal and external.
  • Uses sales resources and administrative/support staff effectively.
  • Builds and strengthens relationships with existing and new customers, industry organizations and brand network to enable future bookings.
  • Activities include sales calls, entertainment
  • Directs hotel operations on all protocol pre, during and post group visits.
  • Utilizes intranet for resources and information.
  • Manages group or interpersonal conflicts effectively.
  • Participates in site inspections.
  • Creates contracts as required.
  • Executes and supports brand’s Customer Service Standards and property’s Brand Standards.

FAQs

What is the location of the Senior Sales Executive position?

The position is located at The Ritz-Carlton New York NoMad, 25 W 28th St, New York, New York, United States, 10001.

What is the pay range for this position?

The pay range for the Senior Sales Executive role is between $121,000 and $162,000 annually.

Is this position eligible for bonuses?

Yes, the Senior Sales Executive position is eligible for bonuses.

What qualifications are required for this role?

A 4-year degree in Business Administration, Marketing, Hotel and Restaurant Management, or a related major is required, along with 4 years of experience in sales and marketing or a related professional area.

What are the primary responsibilities of the Senior Sales Executive?

The Senior Sales Executive serves as the primary contact for Royal and Foreign Dignitary visits, proactively solicits and handles large group opportunities, manages relationships with key stakeholders, and ensures proper protocol is followed for dignitary visits.

Is previous experience with royalty or government officials necessary for this role?

While it is not explicitly required, candidates with experience in handling complex protocol requirements for royalty or government officials will be well-suited for this position.

What core activities will the Senior Sales Executive focus on?

The core activities include understanding markets and maximizing revenue, developing sales plans, and building successful relationships with customers and stakeholders.

Are there any additional responsibilities associated with the position?

Yes, additional responsibilities include managing group or interpersonal conflicts effectively, participating in site inspections, creating contracts, and supporting the brand's customer service standards.

What type of work environment does The Ritz-Carlton promote?

The Ritz-Carlton promotes an inclusive work environment, welcoming diversity and valuing the unique backgrounds of its associates.

How does The Ritz-Carlton define its "Gold Standards"?

The "Gold Standards" are the foundation of The Ritz-Carlton, guiding associates to deliver exceptional luxury service and uphold the brand's reputation as a global leader in hospitality.

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Marriott International

Travel & Leisure
Industry
10,001+
Employees
1927
Founded Year

Mission & Purpose

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,300 properties under 30 leading brands spanning 138 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Benefits

  • Travel Perks & Benefits

    We encourage you to explore the world around you, so we offer generous hotel and food discounts at thousands of our global properties. What a way to travel! We look after our associates, which is why we also have a comprehensive and competitive benefits program.

  • Recognition & Rewards

    Marriott recognizes success and commitment. We honor and encourage leadership and exceptional service. We also give bonuses for successful referrals and we reward long service. We believe hard work should be acknowledged.

  • Growth Opportunities

    Marriott believes in a career that flourishes with you. We also believe that wider experiences often provide a more enriching experience. We offer professional development, mentoring and training to help you get to where you want to go.