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Services Sales Advisor - 12 hours - UK Zone C

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Halfords

May 1

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
  • Portsmouth

AI generated summary

  • You need retail sales experience, a proactive customer service approach, problem-solving skills, availability for rota shifts, knowledge of car parts fitting/cycle repair, and sales target experience.
  • You will provide fitting services for vehicles and bikes, develop problem-solving skills, and receive training to support your career progression within the company.

Requirements

  • Experience of delivering great customer service, ideally in a retail sales environment
  • A proactive approach to helping customers and understanding their needs
  • Problem solving skills
  • Availability to work on a rota basis, including weekends
  • Some knowledge and skills in car parts fitting and cycle repair
  • Some experience of working towards and achieving sales targets

Responsibilities

  • You’ll soon be working on customers’ vehicles in our car park and on bikes in-store, helping us wow every customer.
  • This role delivers a wide range of fitting services, including car parts fitting, technology fitting, cycle building and cycle servicing.
  • We’ll help you develop your practical problem-solving skills alongside your ability to work quickly and efficiently.
  • We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it’s in Retail or elsewhere in the Group.

FAQs

What is the hourly wage for this position?

The hourly wage ranges from £11.05 to £12.91 depending on age, with those aged 21 and over earning £12.91 per hour, and those under 21 earning £11.05 per hour.

What is the work schedule for this role?

This is a part-time position requiring 12 hours of work per week, with availability to work on a rota basis, including weekends.

Is prior experience in car parts fitting or cycle repair necessary?

While some knowledge and skills in car parts fitting and cycle repair are ideal, it is not strictly necessary as training will be provided.

Are there any benefits or discounts offered to employees?

Yes, employees can expect a variety of rewards and benefits, including discounts on products, life assurance, a pension contribution, health cash plans, and more.

What qualities are important for success in this role?

Successful candidates should have a proactive approach to customer service, problem-solving skills, and experience in delivering great customer service, ideally in a retail sales environment.

Is there a possibility for career development in this position?

Yes, the company invests heavily in training to help colleagues develop their skills and progress in their careers, whether within retail or other areas of the Group.

Can you apply for this role even if you don’t meet all the criteria?

Yes, candidates are encouraged to apply even if they don’t meet all the criteria, as the company values diversity and inclusivity in its hiring process.

Do employees have access to financial planning resources?

Yes, employees can access Wagestream, a financial planning app that allows them to have more control over their pay, including the ability to access up to 30% of their pay as they earn it.

Is uniform provided for this role?

Yes, a uniform is provided for employees in this position.

What type of work is involved in this role?

The role involves delivering a wide range of fitting services, including car parts fitting, technology fitting, cycle building, and cycle servicing.

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Halfords

Retail & Consumer Goods
Industry
10,001+
Employees
1892
Founded Year

Mission & Purpose

Halfords is a leading provider of automotive and cycling products, services, and expertise, boasting a rich heritage spanning over 125 years. With an extensive range of high-quality motoring and cycling products, combined with unparalleled knowledge and exceptional customer service, Halfords strives to enhance every journey, regardless of its nature or length. With a vast network of 460 conveniently located shops throughout the UK and Republic of Ireland, their team of over 12,000 knowledgeable experts is always ready to offer guidance and assistance. With 2,000 skilled technicians servicing over 1 million vehicles annually, and 300 garages equipped with state-of-the-art facilities providing dealership-quality MOT, repair, and servicing at affordable prices, Halfords ensures a seamless and reliable experience. Recognised as one of the Sunday Times 30 Best Big Companies to Work For, Halfords fosters a culture that empowers employees to thrive and grow.