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Services Sales Manager, Services & Complete (Remote)

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CrowdStrike

21d ago

  • Job
    Full-time
    Mid & Senior Level
  • Sales & Business Development
    IT & Cybersecurity
  • Austin, +4
    Remote
  • Quick Apply

AI generated summary

  • You should be a competitive team player with 3+ years in sales, strong presentation skills, technical aptitude, and a track record in complex sales cycles, with empathy and self-discipline.
  • You will act as a trusted advisor, engage clients, drive sales processes, collaborate with teams, provide exceptional customer service, and stay informed on the competitive landscape while managing pipeline updates.

Requirements

  • Competitive nature, but also a collaborative team player and occasional coach.
  • Persistent – Doesn’t stop at “no”. Believes they can overcome / solve objections.
  • Coachable - Seeks help; knows how to get help, when to ask for it and what situations call for it.
  • Charismatic - knows how to use it.
  • Sharp/Quick Witted - thinks on their feet. Flexibility to handle a curveball.
  • Confident, Trusted Advisor – Can think outside the box (when appropriate) to solve business problems.
  • Motivated - to learn, to succeed, to win, to grow.
  • Aptitude - Able to learn and implement new concepts quickly.
  • Empathy – Victim companies call for emergency assistance
  • Confidence with absence of Ego.
  • Self-Disciplined - Proven to be good at time management, organization, and demonstrate discipline in their process and everyday business.
  • Self-aware – Has a solid understanding of their strengths and weaknesses and what they need to work on.
  • Attention to detail.
  • Strong presentation skills, both in person and via virtual channels.
  • Experience managing an entire sales cycle from discovery to closed won.
  • Minimum 3+ years Sales experience generating net new business.
  • Proven experience selling a complex multi-product architecture to Mid – Enterprise organizations, selling into C-level Executives to Evaluator-level Engineers.
  • Track record of exceeding expectations in an individually focused, quota carrying role.
  • Minimum 2+ years sales program development experience (not tech, SaaS, or Security specific).
  • Technical aptitude and ability to learn new business and technical concepts quickly.
  • Security and/or SaaS Sales experience a plus
  • Ability to travel 25-50%

Responsibilities

  • Become a Trusted Advisor within the Cyber Security Industry and become an expert of CrowdStrike services and products.
  • Actively engage our prospective customers and existing clients to identify new opportunities to grow and provide CrowdStrike services.
  • Run a sophisticated Sales motion from Prospecting to Closure.
  • Work with our Regional Sales Managers and Regional Directors to collaborate and execute plans to qualify and close enterprise business.
  • Collaborate with our Sales Engineers (SE’s) to devise and execute account strategies and plans.
  • Partner with our internal sales teams to drive both net-new and recurring revenue.
  • Forecast and report pipeline updates to the management team.
  • Provide exceptional sales guidance and high touch customer service, including escalation, triage and coordination of urgent matters, as needed.
  • Stay well educated and informed as to the CrowdStrike competitive landscape and how to sell the value of our solutions and services when compared to the relevant competitors in the cyber security market space.
  • Be a go-getter that sets his/her sights above and beyond to blow out their established targets, goals and quotas.
  • First line of contact acting as a trusted advisor to organizations experiencing a breach requiring CrowdStrike’s Incident Response (with weekend on-call rotation and potential after hours responsibilities to support these customers).
  • May require modified work hours to accommodate accounts in other time zones, and minimal, but occasional travel for accounts that require a higher touch to achieve closure.

FAQs

What is the job title for this position?

The job title is Services Sales Manager, Services & Complete.

Is this position remote?

Yes, this position is remote.

What is the main responsibility of the Regional Services Sales Manager?

The main responsibility is to take CrowdStrike's Services capabilities and value to potential clients, helping them defeat adversaries and grow CrowdStrike services.

What qualifications are required for the Sales Manager role?

Candidates should have a minimum of 3+ years of sales experience generating net new business, a track record of exceeding expectations in a quota-carrying role, and technical aptitude to learn new business and technical concepts.

Will this role involve working with existing clients?

Yes, the role involves actively engaging with prospective customers and existing clients to identify new opportunities to grow and provide CrowdStrike services.

What are some preferred qualifications for this job?

Security and/or SaaS sales experience is a plus, along with experience managing an entire sales cycle from discovery to closure.

How much travel is expected for this position?

The position may require travel of 25-50%.

What kind of work environment does CrowdStrike promote?

CrowdStrike fosters a culture of belonging where everyone is valued, empowered to succeed, and supports inclusivity for veterans and individuals with disabilities.

What is the salary range for this position?

The salary range for this position is $85,000 - $128,000 per year, with eligibility for commissions, equity grants, and a comprehensive benefits package.

Are there opportunities for professional development at CrowdStrike?

Yes, there are professional development opportunities for all employees regardless of level or role.

What benefits does CrowdStrike offer?

CrowdStrike offers comprehensive physical and mental wellness programs, competitive vacation and holidays, paid parental and adoption leaves, and a vibrant office culture, among other benefits.

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CrowdStrike

Technology
Industry
5001-10,000
Employees

Mission & Purpose

CrowdStrike (Nasdaq: CRWD), a global cybersecurity leader, has redefined modern security with the world’s most advanced cloud-native platform for protecting critical areas of enterprise risk — endpoints and cloud workloads, identity and data. Powered by the CrowdStrike Security Cloud and world-class AI, the CrowdStrike Falcon® platform leverages real-time indicators of attack, threat intelligence, evolving adversary tradecraft and enriched telemetry from across the enterprise to deliver hyper-accurate detections, automated protection and remediation, elite threat hunting and prioritized observability of vulnerabilities. Purpose-built in the cloud with a single lightweight-agent architecture, the Falcon platform delivers rapid and scalable deployment, superior protection and performance, reduced complexity and immediate time-to-value. CrowdStrike: We stop breaches.