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Services Territory Sales Manager

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Lowe's Companies, Inc.

1mo ago

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • San Antonio

AI generated summary

  • You need a high school diploma or GED, 3-5 years in a related field, outside sales experience, and financial acumen. A valid driver's license and experience in home improvement are required.
  • You will manage install sales, recruit and support sales specialists, ensure service quality, oversee compliance, and handle project quotes and execution standards.

Requirements

  • High School or GED General Education and 3-5 Years Experience in a related industry
  • Microsoft Office and Financial acumen.
  • One or more years of experience managing direct or indirect reports.
  • 3-5 Years Outside sales experience
  • DL NUMBER - Driver License, Valid and in State Valid drivers license
  • Bachelor's Degree and or equivalent experience
  • 1-2 Years Experience in the installation, repair service, or home improvement industry.

Responsibilities

  • Provides direction for all install sales programs within an assigned district area to ensure the achievement of sales, margin, close rate, and profitability goals
  • Recruits, selects and retains In-Home Sales Specialist (IHSS)
  • Manages the relationship and performance of the service provider network through direct interaction with the service providers and indirect interaction with Service Support
  • Oversees all service quality issues through regular interaction including site inspections, service provider meetings, and reviewing customer satisfaction metrics to ensure Lowe's quality standards are met
  • Supports Installed Sales performance by identifying training and talent gaps, developing action plans in partnership with the Store Leadership team to mitigate gaps, role plays with IHSSs on selling behaviors and provides feedback to Store Leadership with specific action plans to improve performance
  • Obtains and holds licenses on Lowe’s behalf as required
  • Drives compliance with all Lowe’s policies and procedures pertaining to Permit, lead safe processes and regulatory requirements across the installation life cycle.
  • Oversees the installation project quote process for accuracy based on customer product selection, independent PROvider measurements, permit requirements and environmental assessments.
  • Review execution by IHSSs for compliance with Lowe’s policies, including for lead safe practices and contracts

FAQs

What are the primary responsibilities of a Services Territory Sales Manager?

The primary responsibilities include driving sales, margin, and profit goals, overseeing a team of In-Home Sales Specialists, managing service provider relationships, ensuring service quality, providing training and support, and overseeing compliance with company policies.

What qualifications are required for this position?

The minimum qualifications include a High School diploma or GED, 3-5 years of experience in a related industry, proficiency in Microsoft Office, one or more years of experience managing direct or indirect reports, 3-5 years of outside sales experience, and a valid driver’s license.

Is a college degree preferred for this role?

Yes, a Bachelor's Degree or equivalent experience is preferred.

What skills are considered preferred for this position?

Preferred skills include 1-2 years of experience in the installation, repair service, or home improvement industry.

Will I need to manage a team as a Services Territory Sales Manager?

Yes, you will be responsible for recruiting, selecting, onboarding, and developing a team of In-Home Sales Specialists.

What kind of sales experience is required?

A minimum of 3-5 years of outside sales experience is required for this role.

Are there opportunities for professional development within this position?

Yes, the role involves identifying training and talent gaps and developing action plans to support the growth and performance of the team.

Will I be required to travel for this position?

The job may require travel within the assigned district area for site inspections and managing service provider relationships.

How does Lowe's ensure compliance with policies and procedures in this role?

Compliance is ensured through regular interaction with service providers, monitoring service quality, reviewing customer satisfaction metrics, and overseeing installation project quotes for accuracy.

What is the starting rate of pay for the Services Territory Sales Manager position?

The starting rate of pay may vary based on factors such as position offered, location, education, training, and experience.

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Lowe's Companies, Inc.

Do it right for less. Start with Lowe's.

Retail & Consumer Goods
Industry
10,001+
Employees
1921
Founded Year

Mission & Purpose

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 20 million customers a week in the United States. Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.