FAQs
What is the average pay for a Shake Shack Crew Member?
The average rate is $16.00 per hour, which includes the hourly wage and average hourly tip earnings.
Is previous experience in food service required for this position?
No, previous hospitality and/or food service experience is a plus, but it is not required. We will provide training to teach you what you need to know.
What benefits do Shake Shack Crew Members receive?
Crew Members have access to medical, dental, and vision insurance plan options, a 401k plan with company match, vacation and wellness time, an employee dining discount program, and discount programs for transit and corporate fitness, among others.
What types of tasks will I be responsible for as a Crew Member?
Responsibilities include food prep, customer service, guest interactions, cooking, and cleaning, while also delivering exceptional hospitality to guests.
Is it possible to grow within the company as a Shake Shack Crew Member?
Yes! There are opportunities to advance your career toward roles such as Shack Trainer, Cross Trainer, Shift Manager, and beyond at your own pace.
What are the scheduling requirements for this position?
Open availability and flexibility are essential, as Crew Members must be able to work any shift.
How does Shake Shack encourage training and development for its employees?
Shake Shack provides hands-on training, online learning modules, and access to self-development tools and resources, allowing employees to grow within the company.
Is this position part-time or full-time?
Shake Shack is looking for both full-time and part-time entry-level team members.
Are there any referral bonuses for bringing new members to the team?
Yes, there is a referral bonus for bringing new members into the #ShackFam.
When can I apply for this job?
This job opportunity is available on an ongoing basis, and there is no deadline for application submissions – we are always hiring Team Members!

