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Shift Runner

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KFC

Oct 10, 2024

Applications are closed

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
    Hospitality & Retail
  • Dublin

Requirements

  • As a shift runner you will be providing direct support to the Restaurant General Manager (RGM).
  • You’re an authentic brand ambassador who also happens to love our chicken and chips.
  • Our Team Leaders have a wealth of experience coming from a variety of backgrounds, from supermarkets and pubs, to high street retailers and even banks.
  • You’ll be empowered to partner with your RGM and management team to run your restaurant like you own it.
  • We like to think of our people as the 12th secret ingredient of our famous recipe.
  • As a restaurant Team Leader you’ll help your team be their best selves through on the job training every day, particularly in helping them give great service to our guests, day in and day out.

Responsibilities

  • As a shift runner you will be providing direct support to the Restaurant General Manager (RGM).
  • You’re an authentic brand ambassador who also happens to love our chicken and chips.
  • You’ll be empowered to partner with your RGM and management team to run your restaurant like you own it.
  • As a restaurant Team Leader you’ll help your team be their best selves through on the job training every day, particularly in helping them give great service to our guests, day in and day out.

FAQs

What is the role of a Shift Runner at KFC?

The Shift Runner provides direct support to the Restaurant General Manager (RGM) and acts as an authentic brand ambassador, helping to manage the restaurant and support team members in delivering great service.

What kind of experience is preferred for a Shift Runner position?

We value diverse backgrounds and experiences; candidates may come from various industries, such as supermarkets, pubs, high street retailers, or banks.

What is the restaurant culture at KFC?

KFC has a people-focused culture that emphasizes hard work, hospitality, and inclusivity. We treat our team like family and our guests as friends, welcoming everyone into the KFC family.

What is expected of a Shift Runner in terms of team management?

As a Shift Runner, you will be responsible for helping your team perform at their best through on-the-job training and support, ensuring they provide excellent service to guests.

How does KFC view its employees in relation to its brand?

KFC considers its employees as the 12th secret ingredient in its famous recipe, playing a crucial role in the brand's success and customer experience.

Is there a focus on personality and culture in hiring for this role?

Yes, we look for candidates who align with our values of hard work, hospitality, and a friendly approach to both team members and guests.

How important is customer service in the Shift Runner position?

Providing great customer service is essential, and as a Shift Runner, you will play a key role in training and supporting your team to maintain high service standards.

Can I apply if I have limited food service experience?

Yes, we welcome candidates from various backgrounds, and the right attitude and willingness to learn are often more important than previous experience in the food service industry.

What does KFC mean by "roll up your sleeves and get stuck in"?

This phrase emphasizes the hands-on approach expected from all team members, encouraging them to actively engage in their work and support their colleagues in a collaborative environment.

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KFC

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

We’re KFC. The iconic, brand making world-famous finger lickin’ good fried chicken since 1952. Our unrivaled people and culture are the true heart and soul of our brand. It’s where our people promise comes to life every day. Where our employees can be their best selves, make a difference, and have fun — serving chicken and delighting customers at more than 28,000 restaurants in 150 countries and territories around the world. There’s room for all people and voices at our table. Pull up a chair. At the center of our restaurant system is the KFC Global division, which serves as our global Restaurant Support Center (RSC) headquartered in Dallas, TX. Here, we support our regional in-market teams, franchise business partners, and nearly one million team members who serve up our delicious fried chicken around the world. We’re redefining what the future of work looks like. Our 15 business units partner to develop strategies, tools, and best practices for success. KFC Global offers a hybrid work environment — trusting our people to work their best way, whether in the office or at home. No matter your role or function, everyone works with teams from across the globe to drive our shared vision — sharing the joy of our best-tasting fried chicken with the world. No matter how or when you connect with us, KFC will be making the best chicken, hands down, for generations to come. In addition to our growing global footprint, as a subsidiary of Yum! Brands (NYSE: YUM), we also get to collaborate on exciting projects with our sister brands, Taco Bell, Pizza Hut, and The Habit Burger Grill. All you have to do is bring it.