Shift Runner

KFC

Oct 24, 2024

Applications are closed

Job
Full-time
Junior & Mid Level
Customer Relations
Hospitality & Retail
Dublin

Requirements

Here’s a bit more on what you can expect from the job and some of the important experiences that can help you show you’ve got what it takes to make the Colonel proud…
As a shift runner you will be providing direct support to the Restaurant General Manager (RGM).
You’re an authentic brand ambassador who also happens to love our chicken and chips.
Our Team Leaders have a wealth of experience coming from a variety of backgrounds, from supermarkets and pubs, to high street retailers and even banks.
You’ll be empowered to partner with your RGM and management team to run your restaurant like you own it.
We like to think of our people as the 12th secret ingredient of our famous recipe.
As a restaurant Shift Runner you’ll help your team be their best selves through on the job training every day, particularly in helping them give great service to our guests, day in and day out.
It’s simple, we’re a people business that sells chicken and chips (and some other pretty epic stuff too).
We do things the right way.
It isn’t always easy, but it’s always better.
We lead with our hearts, work hard and play hard and we welcome everyone into our big KFC family.
It doesn’t matter who you are, where you’re from, or what your shoe size is – everyone has a place at the Colonel’s table.
All we ask is that you roll up your sleeves, get stuck in and treat our team like family and our guests as friends.

Responsibilities

As a shift runner you will be providing direct support to the Restaurant General Manager (RGM).
You’re an authentic brand ambassador who also happens to love our chicken and chips.
You’ll be empowered to partner with your RGM and management team to run your restaurant like you own it.
As a restaurant Shift Runner you’ll help your team be their best selves through on the job training every day, particularly in helping them give great service to our guests, day in and day out.

FAQs

What is the primary role of a Shift Runner?

The primary role of a Shift Runner is to provide direct support to the Restaurant General Manager (RGM) and ensure that the team delivers great service to guests while helping to manage the daily operations of the restaurant.

What kind of background do Team Leaders have?

Team Leaders come from a variety of backgrounds, including supermarkets, pubs, high street retailers, and banks.

What qualities are important for a Shift Runner?

Important qualities for a Shift Runner include being an authentic brand ambassador, having a passion for the food served, and the ability to train and support team members effectively.

How does KFC define its restaurant culture?

KFC's restaurant culture is centered on doing things the right way, leading with heart, working hard, playing hard, and treating everyone like family while welcoming all guests as friends.

Is on-the-job training provided for Shift Runners?

Yes, Shift Runners are responsible for helping their team through on-the-job training to ensure they perform at their best every day.

What type of environment can I expect as a Shift Runner?

As a Shift Runner, you can expect a fun, supportive environment where teamwork is encouraged, and everyone is valued, regardless of their background.

How does KFC view its employees?

KFC views its employees as the 12th secret ingredient in its famous recipe, emphasizing that they are key to the restaurant's success.

What can I expect in terms of teamwork at KFC?

You can expect a strong emphasis on teamwork, with all team members treated like family and encouraged to work together to serve guests and achieve restaurant goals.

Is a passion for KFC food important for this role?

Yes, having a genuine love for KFC's food, particularly chicken and chips, is highly valued in this role.

KFC

Retail & Consumer Goods

Industry

10,001+

Employees

Mission & Purpose

We’re KFC. The iconic, brand making world-famous finger lickin’ good fried chicken since 1952. Our unrivaled people and culture are the true heart and soul of our brand. It’s where our people promise comes to life every day. Where our employees can be their best selves, make a difference, and have fun — serving chicken and delighting customers at more than 28,000 restaurants in 150 countries and territories around the world. There’s room for all people and voices at our table. Pull up a chair. At the center of our restaurant system is the KFC Global division, which serves as our global Restaurant Support Center (RSC) headquartered in Dallas, TX. Here, we support our regional in-market teams, franchise business partners, and nearly one million team members who serve up our delicious fried chicken around the world. We’re redefining what the future of work looks like. Our 15 business units partner to develop strategies, tools, and best practices for success. KFC Global offers a hybrid work environment — trusting our people to work their best way, whether in the office or at home. No matter your role or function, everyone works with teams from across the globe to drive our shared vision — sharing the joy of our best-tasting fried chicken with the world. No matter how or when you connect with us, KFC will be making the best chicken, hands down, for generations to come. In addition to our growing global footprint, as a subsidiary of Yum! Brands (NYSE: YUM), we also get to collaborate on exciting projects with our sister brands, Taco Bell, Pizza Hut, and The Habit Burger Grill. All you have to do is bring it.