FAQs
What are the key responsibilities of a Shop Manager?
A Shop Manager is responsible for maximizing shop performance, delivering high shop standards, providing excellent customer service, and leading a diverse team of staff and volunteers.
What qualifications or experience are required for this role?
The ideal candidate should have experience as a retail manager or in a similar management role, with strong leadership, commercial awareness, customer focus, and the ability to plan and prioritize workloads.
Are there opportunities for professional development in this role?
Yes, the role offers development workshops, courses, personalized induction programs, and a variety of additional qualifications to help you grow your skills and advance your career.
What benefits are offered to Shop Managers?
Benefits include a competitive salary, 25 days paid holiday per year, a strong commitment to work-life balance, family-friendly policies, a pension scheme, and a 25% staff discount in all Mind shops.
Is this position full-time or part-time?
The Shop Manager position is full-time, requiring 35 hours per week.
Where is the location for this Shop Manager role?
The role is located in Shepherds Bush.
What is the salary range for this position?
The salary for this position ranges from £28,000 to £29,000 per year.
What is our commitment to equality and diversity?
We value diversity and are committed to creating an inclusive working environment where everyone is appreciated for being authentic and can bring their whole selves to work.
Is a DBS check required for this position?
Yes, the successful candidate will be required to undertake an enhanced DBS check and potentially a check of the Children's Barred List based on their role and responsibilities.
Can I apply for this position if I am from a different community or background?
Yes, Mind Retail is an equal opportunities employer and welcomes applicants from all communities, ensuring fair treatment regardless of race, gender, religion, sexual orientation, or other backgrounds.

