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Shop Manager

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Mind

Oct 30, 2024

Applications are closed

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations

Requirements

  • has experience as a retail manager, or a similar management role
  • has the ability to effectively lead and motivate others
  • can plan and prioritise workload, and the workload of their team
  • has commercial awareness
  • has a strong customer focus
  • demonstrates our values and behaviours, which are at the core of all we do

Responsibilities

  • Our Shop Managers have the freedom and independence to take ownership for their shop's performance, maximising profits, delivering the highest level of shop standards using their creative flair, and providing excellent quality service to our customers.
  • They inspire and lead a diverse team of staff and volunteers, creating caring and supportive environment for people to flourish.
  • Our charity shops are vital in raising funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
  • But they are more than just shops, they play a vital role in local communities across England & Wales, offering a warm and welcoming place for people to shop, volunteer or access our mental health information.
  • As a Shop Manager, you'll have the opportunity to drive change and make an impact, in a varied role where no day is ever the same!
  • You'll also have opportunities to take ownership of your development, with support to help you reach your ambitions, whatever this looks like for you.
  • You'll be valued for the unique contribution that you can bring.
  • We need great people like you to join us in the fight for mental health and to achieve our vision of making sure that everyone experiencing a mental health problem gets support and respect.
  • Join our team.
  • Join the fight for mental health.

FAQs

What are the key responsibilities of a Shop Manager?

A Shop Manager is responsible for maximizing shop performance, delivering high shop standards, providing excellent customer service, and leading a diverse team of staff and volunteers.

What qualifications or experience are required for this role?

The ideal candidate should have experience as a retail manager or in a similar management role, with strong leadership, commercial awareness, customer focus, and the ability to plan and prioritize workloads.

Are there opportunities for professional development in this role?

Yes, the role offers development workshops, courses, personalized induction programs, and a variety of additional qualifications to help you grow your skills and advance your career.

What benefits are offered to Shop Managers?

Benefits include a competitive salary, 25 days paid holiday per year, a strong commitment to work-life balance, family-friendly policies, a pension scheme, and a 25% staff discount in all Mind shops.

Is this position full-time or part-time?

The Shop Manager position is full-time, requiring 35 hours per week.

Where is the location for this Shop Manager role?

The role is located in Shepherds Bush.

What is the salary range for this position?

The salary for this position ranges from £28,000 to £29,000 per year.

What is our commitment to equality and diversity?

We value diversity and are committed to creating an inclusive working environment where everyone is appreciated for being authentic and can bring their whole selves to work.

Is a DBS check required for this position?

Yes, the successful candidate will be required to undertake an enhanced DBS check and potentially a check of the Children's Barred List based on their role and responsibilities.

Can I apply for this position if I am from a different community or background?

Yes, Mind Retail is an equal opportunities employer and welcomes applicants from all communities, ensuring fair treatment regardless of race, gender, religion, sexual orientation, or other backgrounds.

We're Mind, the mental health charity. We’re fighting for mental health – for support, for respect, for you.

Non-profit
Industry
501-1000
Employees
1946
Founded Year

Mission & Purpose

We’re Mind, the mental health charity. We believe no one should have to face a mental health problem alone. We’re here for you. Today. Now. We’re on your doorstep, on the end of a phone or online. Whether you’re stressed, depressed or in crisis. We’ll listen, give you support and advice, and fight your corner. And we’ll push for a better deal and respect for everyone experiencing a mental health problem