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Shop Manager - Full Time / Part Time

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Wenzel's the Bakers Ltd.

Jul 8, 2024

Applications are closed

  • Job
    Full-time
    Senior Level
  • Hospitality & Retail
  • St Albans

Requirements

  • An experienced retail manager to oversee the daily operations of the shop
  • Someone to ensure the smooth running of the shop to drive and maximise sales and minimise costs
  • Someone who can lead, train and motivate a team with a hands-on approach
  • Someone who is confident and enthusiastic, with a great work ethic and a positive attitude
  • Someone who is excited to work in a fast-paced environment and work efficiently as part of a team
  • Someone who is adaptable and able to solve problems

Responsibilities

  • Successfully managing and controlling the day to day running of your own shop.
  • Managing the growth of the business through increasing sales, controlling costs and delivering profit
  • Working towards KPIs including wage percentage, average sale, stock, wastage and energy targets
  • Leading, training and developing your team to a high levels
  • Performance managing your team as required
  • Ensure the sandwich and food production standards are at the required high level
  • Ensure the shop is clean, organised and welcoming for customers
  • Maintaining the highest level of hygiene, cleanliness and food safety standards
  • Ensure the highest levels of customer service within the shop
  • The recruitment of new team members within your shop when required
  • Receiving and checking daily deliveries
  • The management of the shop's stock and produce.
  • Maintaining the shop displays.
  • Having excellent knowledge and understanding of the products.
  • Cash handling, till operation and banking.
  • Opening or closing the shop when required.

FAQs

What qualifications are essential for the Shop Manager position?

An experienced retail management background is crucial for overseeing daily operations, driving sales, and minimizing costs.

What are the primary responsibilities of the Shop Manager?

The Shop Manager is responsible for managing daily shop operations, increasing sales, controlling costs, training and leading the team, ensuring hygiene and food safety standards, maintaining customer service levels, handling cash, and managing stock.

What qualities should a successful candidate possess?

A successful candidate should be confident, enthusiastic, adaptable, possess a strong work ethic, and have a positive attitude, while also being capable of problem-solving and thriving in a fast-paced environment.

How will I be expected to manage the team?

You will lead, train, motivate, and performance manage your team, ensuring they are developed to high levels and capable of delivering excellent customer service.

What are some key performance indicators (KPIs) I would need to work towards?

You will need to focus on KPIs such as wage percentage, average sale, stock levels, wastage, and energy targets to ensure the shop performs efficiently.

What is the Shop Manager's role in maintaining hygiene and cleanliness?

The Shop Manager is responsible for maintaining the highest level of hygiene, cleanliness, and food safety standards in the shop, ensuring a welcoming environment for customers.

Will I be involved in the recruitment process for new team members?

Yes, as the Shop Manager, you will be involved in recruiting new team members as required.

What does cash handling and banking involve for this position?

Cash handling and banking involve operating the till, managing cash transactions, and ensuring accurate banking of daily sales.

Is this role full-time or part-time?

The position is available in both full-time and part-time capacities.

What types of customer service expectations should I meet?

You should ensure the highest levels of customer service are maintained within the shop, providing a positive experience for all customers.

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Wenzel's the Bakers Ltd.

Our bread makes the sandwich

201-500
Employees
1975
Founded Year

Mission & Purpose

Wenzel’s was established in 1975 and swiftly became a favourite brand of locals in the Northwest London region. We have now spread across Essex, Buckinghamshire, Hertfordshire and many boroughs in London. We are received with open arms from our customers and we ensure our products are the freshest, tastiest and most delicious products out there! We believe in delivering quality products at affordable prices and of course delivering them with outstanding customer service. In order to achieve these objectives, we invest a great deal of time and money in training, product development, and future design to ensure that Wenzel’s is the best bakery brand around!