You must have 6-12 years of experience specifically in the jewellery industry.

You will manage store operations, drive sales and customer satisfaction, lead and train your team, implement marketing SOPs, resolve conflicts, and ensure effective training programs are in place.

Customer Relations

Sales & Business Development

Reliance Retail is a leading retail company in India, focused on providing a diverse range of products and services across various sectors, including grocery, electronics, apparel, and more. Their ultimate mission is to enhance the shopping experience for customers by offering quality products at competitive prices, while also fostering economic growth and job creation. Reliance Retail aims to serve the evolving needs of consumers through innovative retail formats and technologies, ultimately striving to become the preferred shopping destination for millions of customers across the country.

Retail & Consumer Goods

Reliance Retail

Skills: Sales Management, Customer Service, Inventory Management, Team Leadership, Product Knowledge, Communication Skills, Showroom Operations Effectiveness, We have Showroom Manager - Reliance Jewels opportunities for locations below. We need seasoned candidate with minimum 6-12 years of jewellery industry only. * RT Road, Vizag * Gumanpur, Kota * GMS Road, Dehradun * Wakad, Pune * RL Ground, Kashipur, Uttarakhand Key Responsibilities - * Plan retail KPIs for achieving AOP * Overlook achievement of GSS number and value targets, driving through store team * Monitor overall store operations, including sales, staffing, training, inventory management, store upkeep, and controlling costs. * Customer Management & focus on enhancing the customer experience at stores to improve satisfaction and loyalty * Implementing SOPs for VM/ Marketing at stores. * Lead and manage the team effectively to ensure alignment with business objectives and high performance. * Ability to handle and resolve conflicts in a constructive manner. * Building culture of trust , integrity and respect in stores * Develop & provide opportunities to store employees through various step up programs * Develop functional capabilities in employees through appropriate training interventions * Adaption of driving sales through omni channel * TAT to be followed for customer complaints * Ensuring availability manpower for planned training programs Key Performance Indicators - * %LFL Growth * % Walkin Target * % Increase in BER * Improve Diamond & Silver share in store * % conversion * Increase ABV * Mystery audit score Functional Competencies - * Showroom Operations Effectiveness * Customer Orientation * Planning & Organizing Behavioral Competencies - * Nurturing * Result Orientation * Growth Mindset * Communication & Rapport Building

Skills:Sales Management, Customer Service, Inventory Management, Team Leadership, Product Knowledge, Communication Skills, Showroom Operations Effectiveness,We have Showroom Manager - Reliance Jewels opportunities for locations below. We need seasoned candidate with minimum 6-12 years of jewellery industry only. * RT Road, Vizag * Gumanpur, Kota * GMS Road, Dehradun * Wakad, Pune * RL Ground, Kashipur, Uttarakhand      Key Responsibilities - * Plan retail KPIs for achieving AOP * Overlook achievement of GSS number and value targets, driving through store team * Monitor overall store operations, including sales, staffing, training, inventory management, store upkeep, and controlling costs. * Customer Management & focus on enhancing the customer experience at stores to improve satisfaction and loyalty * Implementing SOPs for VM/ Marketing at stores. * Lead and manage the team effectively to ensure alignment with business objectives and high performance. * Ability to handle and resolve conflicts in a constructive manner. * Building culture of trust , integrity and respect in stores * Develop & provide opportunities to store employees through various step up programs * Develop functional capabilities in employees through appropriate training interventions * Adaption of driving sales through omni channel * TAT to be followed for customer complaints * Ensuring availability manpower for planned training programs      Key Performance Indicators - * %LFL Growth * % Walkin Target * % Increase in BER * Improve Diamond & Silver share in store * % conversion * Increase ABV * Mystery audit score      Functional Competencies - * Showroom Operations Effectiveness * Customer Orientation * Planning & Organizing      Behavioral Competencies - * Nurturing * Result Orientation * Growth Mindset * Communication & Rapport Building

Showroom Manager - Reliance Jewels - Reliance Retail

&lt;strong&gt;Skills:&lt;br&gt;&lt;/strong&gt;Sales Management, Customer Service, Inventory Management, Team Leadership, Product Knowledge, Communication Skills, Showroom Operations Effectiveness,&lt;br&gt;&lt;br&gt;We have &lt;strong&gt;Showroom Manager - Reliance Jewels&lt;/strong&gt; opportunities for locations below. We need seasoned candidate with minimum 6-12 years of &lt;strong&gt;jewellery industry &lt;/strong&gt;only.&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;RT Road, Vizag&lt;/li&gt;&lt;li&gt;Gumanpur, Kota&lt;/li&gt;&lt;li&gt;GMS Road, Dehradun&lt;/li&gt;&lt;li&gt;Wakad, Pune&lt;/li&gt;&lt;li&gt;RL Ground, Kashipur, Uttarakhand&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Key Responsibilities -&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Plan retail KPIs for achieving AOP&lt;/li&gt;&lt;li&gt;Overlook achievement of GSS number and value targets, driving through store team&lt;/li&gt;&lt;li&gt;Monitor overall store operations, including sales, staffing, training, inventory management, store upkeep, and controlling costs.&lt;/li&gt;&lt;li&gt;Customer Management &amp;amp; focus on enhancing the customer experience at stores to improve satisfaction and loyalty&lt;/li&gt;&lt;li&gt;Implementing SOPs for VM/ Marketing at stores.&lt;/li&gt;&lt;li&gt;Lead and manage the team effectively to ensure alignment with business objectives and high performance.&lt;/li&gt;&lt;li&gt;Ability to handle and resolve conflicts in a constructive manner.&lt;/li&gt;&lt;li&gt;Building culture of trust , integrity and respect in stores&lt;/li&gt;&lt;li&gt;Develop &amp;amp; provide opportunities to store employees through various step up programs&lt;/li&gt;&lt;li&gt;Develop functional capabilities in employees through appropriate training interventions&lt;/li&gt;&lt;li&gt;Adaption of driving sales through omni channel&lt;/li&gt;&lt;li&gt;TAT to be followed for customer complaints&lt;/li&gt;&lt;li&gt;Ensuring availability manpower for planned training programs&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Key Performance Indicators - &lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;%LFL Growth&lt;/li&gt;&lt;li&gt;% Walkin Target&lt;/li&gt;&lt;li&gt;% Increase in BER&lt;/li&gt;&lt;li&gt;Improve Diamond &amp;amp; Silver share in store&lt;/li&gt;&lt;li&gt;% conversion&lt;/li&gt;&lt;li&gt;Increase ABV&lt;/li&gt;&lt;li&gt;Mystery audit score&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Functional Competencies - &lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Showroom Operations Effectiveness&lt;/li&gt;&lt;li&gt;Customer Orientation&lt;/li&gt;&lt;li&gt;Planning &amp;amp; Organizing&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Behavioral Competencies - &lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Nurturing&lt;/li&gt;&lt;li&gt;Result Orientation&lt;/li&gt;&lt;li&gt;Growth Mindset&lt;/li&gt;&lt;li&gt;Communication &amp;amp; Rapport Building&lt;/li&gt;&lt;/ul&gt;

Showroom Manager - Reliance Jewels

Requirements

Responsibilities

FAQs

What is the minimum experience required for the Showroom Manager position?

What key skills are needed for this role?

What locations are available for the Showroom Manager position?

What are the primary responsibilities of a Showroom Manager?

What are some key performance indicators for this role?

Is team leadership a crucial element of this job?

What kind of training programs can employees expect?

How does this role contribute to customer satisfaction?

Are there specific behavioral competencies required for this position?

What is the expected approach to conflict resolution in this role?

Reliance Retail

Mission & Purpose