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SME Sales & Retentions Advisor

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SSE (Scottish and Southern Energy) plc

14d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Belfast

AI generated summary

  • You need experience in sales calls, ideally B2B, skills in pricing proposals, ability to meet targets, and knowledge of compliance in a call centre is a plus.
  • You will handle inbound/outbound calls, close sales, retain customers, create proposals, negotiate terms, and complete back-office tasks for processing sales and retentions.

Requirements

  • Experience in inbound and outbound calling in a sales team environment
  • A background in sales - B2B beneficial, but not essential
  • Experience in pricing proposal completion, in line with customer requirements and corporate policies
  • The ability to work to targets in a fast-paced environment
  • A working knowledge of compliance in a call centre environment is desirable but not essential

Responsibilities

  • Handle inbound and make outbound calls to existing commercial customers
  • Close sales and retain existing business customers
  • Create proposals for NI / ROI customers
  • Negotiate commercial terms and agree contracts
  • Complete all back-office procedures to ensure sales / retentions are correctly processed

FAQs

What is the base location for the SME Sales & Retentions Advisor position?

You'll be expected to spend 50% of your working week in our Belfast office.

What is the salary for this position?

The salary is £27,134, with an OTE of £32,000, plus a range of benefits.

What type of working pattern is offered for this role?

The role is permanent, full-time, with flexible options available.

What are the main responsibilities of the SME Sales & Retentions Advisor?

You will handle inbound and outbound calls to commercial customers, close sales, retain existing business, create proposals, negotiate commercial terms, and complete back-office procedures.

What experience is required for this position?

Experience in inbound and outbound calling in a sales team environment is required, with a background in B2B sales being beneficial but not essential.

Is compliance knowledge necessary for this role?

A working knowledge of compliance in a call centre environment is desirable but not essential.

What benefits does SSE offer?

SSE offers discounts on private healthcare and gym memberships, wellbeing benefits like free online GP access and 24/7 counselling, interest-free loans on tech and transport season tickets, and generous family entitlements.

How does SSE support diversity and inclusion in the workplace?

SSE is dedicated to fostering an open and inclusive workplace, creating equal opportunities for everyone to succeed, and especially welcomes applications from underrepresented groups.

What is the application process for this job?

You can start your online application using the Apply Now box on the job page, and only online applications will be accepted.

Will a criminality check and a credit check be required if offered the role?

Yes, if you're offered a role with SSE, you will need to complete a criminality check and a credit check before starting work.

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SSE (Scottish and Southern Energy) plc

SSE | We power change.

Energy
Industry
10,001+
Employees
1998
Founded Year

Mission & Purpose

SSE (Scottish and Southern Energy) is a leading energy company based in the UK. They operate across various sectors of the energy industry, including electricity generation, transmission, distribution, and supply. SSE's ultimate mission is to provide sustainable energy solutions that meet the needs of their customers while reducing environmental impact. Their purpose is to drive the transition to a low-carbon economy by investing in renewable energy sources, promoting energy efficiency, and delivering reliable and affordable energy services. SSE aims to contribute to the decarbonisation of the energy sector, support the development of clean technologies, and play a pivotal role in the shift towards a more sustainable and resilient energy future.

Benefits

  • Holidays and flexible working

    No matter what level you’re at when you join us, you’ll enjoy 34 days of annual leave per year, including public holidays. You can buy up to 10 extra days every year if you choose to, giving you even more flexibility. We also support flexible working across our business, so you can work with your manager to find a routine that fits your individual life circumstances. And because we know things don’t always go to plan, we offer emergency day passes for those times when life throws you a curveball.

  • Money and financial planning

    To protect your financial future, we make a generous pension contribution on your behalf. You can also buy shares in SSE at a discounted rate, giving you the option to share in our success. Everyone gets free access to an award-winning third-party provider of financial education. Plus, you’ll enjoy a wide range of discounts in your favourite shops, and technology loans to help with any big digital purchases.

  • Health and wellbeing

    We genuinely care about each other at SSE and make our people’s wellbeing a priority. Our employee assistance programme offers free and confidential counselling 24 hours a day, 365 days a year. Our people can also access discounted private healthcare from Bupa. And because we know that SSE people care about the communities they serve, we offer everyone a paid day away from their usual job to volunteer as part of the SSE Volunteering Programme.

  • Travel and transport

    We all have a part to play in the journey to net zero. That’s why SSE provides benefits that make it easier for our employees to make positive travel choices. We offer an interest-free salary advance to cover public transport season tickets. We’re also a proud member of the Cycle to Work scheme.