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Social Media Community Coordinator

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TAG

Jan 27

  • Job
    Full-time
    Junior & Mid Level
  • Marketing
    Media & Journalism
  • Toronto
  • Quick Apply

AI generated summary

  • You need a relevant degree, strong communication and copywriting skills, attention to detail, social media expertise, content creation experience, and proficiency in Microsoft Office and social media tools.
  • You will develop and manage social media content, engage with communities, analyze performance data, collaborate on content creation, and ensure best practices in design and communication.

Requirements

  • Bachelors and/or post-graduate degree in Communications, Advertising, Media Studies or a related field (a combination of education and experience can be substituted)
  • Great communication skills, with the ability to take on different tones of voice through social media and to reflect the brand.
  • Strong copywriting skills devoid of spelling and grammatical errors and experience writing social media content.
  • An attention to detail and organizational skills with the ability to deliver high-quality, creative work and meet deadlines.
  • A foundational understanding of social media channels such as Facebook, Instagram, TikTok, X(Twitter).
  • Stays up to date with and is knowledgeable on current and emerging social and content marketing trends
  • Experience with content creation and able to create quick social media graphics via platforms such as Canva & Photoshop
  • Team player, able to work collaboratively cross-department
  • Proficient in Microsoft Office 365 tools such as (but not limited to) Word, Excel and PowerPoint, OneDrive, Microsoft Teams.
  • Experience using social media management tools such as (but not limited to) Sprout Social, Hootsuite, Brandwatch, social media native platform business/ad managers, etc.

Responsibilities

  • Supports the development, delivery and execution of key social media deliverables, working collaboratively with internal account team members
  • Social media content calendar development (across multiple platforms) considerate of the brand's social media objectives, strategy, brand tone and measures of success
  • Delivers meaningful community management with care, attention and speed for assigned customer accounts
  • Oversees social media channels for page layout and design that meets industry best practices
  • Collaborates with account and production teams to ideate on content creation to support program (informed by social media performance)
  • Supports the Social Media Specialist in analyzing data and drawing actionable insights, delivering analytics based on the brand's performance online
  • Demonstrates effective knowledge within social media marketing and a hunger for information/learning, including current and emerging social media trends & technology
  • Effectively manages time while paying careful attention to detail, ensuring all work and communications are completed on time and of exceptional quality
  • Effectively adapts to change and actively listens and participates in troubleshooting (to inform solutions)

FAQs

What is the role of a Social Media Community Coordinator?

The Social Media Community Coordinator is responsible for executing social media services, which includes developing content calendars, community management, moderation, creative production ideation, and reporting on program results.

What qualifications are required for this position?

Candidates must have a Bachelor's and/or post-graduate degree in Communications, Advertising, Media Studies, or a related field. A combination of education and experience can be substituted.

Are strong communication skills necessary for this role?

Yes, great communication skills are essential, as the coordinator must adapt to different tones of voice on social media to accurately reflect the brand.

Is experience with social media platforms required?

Yes, a foundational understanding of social media channels such as Facebook, Instagram, TikTok, and X (Twitter) is necessary for this role.

Will I need to create graphic content as part of my job?

Yes, experience with content creation is important, including the ability to create quick graphics using platforms such as Canva and Photoshop.

What kind of experience is needed with social media management tools?

Candidates should have experience using social media management tools like Sprout Social, Hootsuite, and Brandwatch, as well as business/ad managers on social media platforms.

Is teamwork emphasized in this role?

Yes, being a team player and working collaboratively across departments is an important aspect of the Social Media Community Coordinator's responsibilities.

What tools will I need to be proficient in for this position?

Proficiency in Microsoft Office 365 tools, including Word, Excel, PowerPoint, OneDrive, and Microsoft Teams, is required.

Is familiarity with current social media trends important?

Yes, staying up to date with current and emerging social media and content marketing trends is crucial for success in this role.

What is the working condition for this position?

This position operates in a hybrid office environment, allowing for both in-office and remote work.

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TAG

Expertly Managing Travel. Delivering Peace of Mind.

Travel & Leisure
Industry
201-500
Employees

Mission & Purpose

As an award-winning travel and event management company, TAG has redefined the standards in entertainment and VIP travel for more than 30 years. Expanding across six divisions, our Travel Specialists provide bespoke, high-end services to the biggest names on the planet as well as top C-suite and corporate executives. With many years of experience, we are equipped with the skills and contacts to make even the most complex requests achievable. At TAG, we understand that you deserve a best-in-class travel management company and a trusted partner. From the initial booking process all the way to arriving home, our promise is to deliver exceptional, quality services, making your travel as seamless and stress-free as possible. Our dedicated professionals are available 24/7, from offices in the US, UK and Asia Pacific. Whatever you need, whenever you need us, we are here—so you can finally travel in the way that you deserve. TAG | Where Impossible Becomes Possible