FAQs
What is the primary role of a Software Quality Engineer at ServiceNow?
The primary role involves maintaining existing automation test frameworks, collecting and reporting quality metrics from test execution, collaborating with developers to design testing strategies, creating comprehensive test plans, and supporting engineering organizations in troubleshooting issues with applications and dev/test environments.
What qualifications are required for this position?
Applicants should have at least 1 year of experience with relevant technologies, experience with various automated testing frameworks (such as Java, JUnit, Selenium, and TestNG), familiarity with agile methodology, understanding of multiple testing techniques, and proficiency in using various tools like IDEs, debuggers, build tools, and source control.
Is prior experience in software quality assurance necessary to apply?
While prior experience is important, applicants who are deeply excited about the role and meet other qualifications are still encouraged to apply, even if they come from non-traditional backgrounds.
What tools and technologies should a Software Quality Engineer be familiar with?
Candidates should be familiar with tools such as integrated development environments (IDEs), debuggers, build tools, source control, ServiceNow instances, profilers, and system administration/Unix tools.
What is the compensation range for this position in California?
The base pay ranges from $88,200 to $136,800, and additional compensation may include equity, variable/incentive compensation, and benefits.
Does ServiceNow promote diversity and inclusion in the hiring process?
Yes, ServiceNow is committed to creating an inclusive environment and encourages applicants from diverse backgrounds to apply, emphasizing that skills and experience are transferable.
What kind of work environment can a Software Quality Engineer expect at ServiceNow?
ServiceNow fosters a flexible and trusting work environment, valuing employee contributions and encouraging a collaborative, innovative atmosphere.
How can I request a reasonable accommodation during the application process?
If you require assistance or an alternative method for applying, you can contact ServiceNow at talent.acquisition@servicenow.com for help.
Is there any export control regulation that applies to this position?
Yes, for positions requiring access to technical data subject to export control regulations, ServiceNow may need to obtain export licensing approval from the U.S. Government, and employment would be contingent upon securing such approval.