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Spa Service Expert

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  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Sharjah

Requirements

  • Education: High school diploma or G.E.D. equivalent.
  • Related Work Experience: No related work experience.
  • Supervisory Experience: No supervisory experience.
  • License or Certification: None

Responsibilities

  • Our Spa Specialists play an important role in support of a number of vital Spa functions.
  • At our hotels these associates work to build an experience that is memorable and unique – with Spa services on the side.
  • Our Spa Specialists take the initiative and deliver a wide range of services to make sure that guests enjoy their experience.
  • Whether promoting Spa services or retail, scheduling reservations and confirming appointments, providing answers about services, checking in guests, or processing payments, the Spa Specialist makes transactions feel like part of the experience.
  • No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional.
  • Spa Specialists will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing reservation software (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance and 25 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping).
  • Doing all these things well (and other reasonable job duties as requested) is critical for Spa Specialists – to get it right for our guests and our business each and every time.

FAQs

Do we support remote work?

No, this position is not located remotely.

What is the job category for this position?

The job category for this position is Spa.

What is the required education for this role?

The required education for this role is a high school diploma or G.E.D. equivalent.

Is previous work experience necessary for this position?

No, no related work experience is required for this position.

Is supervisory experience required for the Spa Service Expert position?

No, supervisory experience is not required.

What type of certifications or licenses are needed for this role?

No licenses or certifications are required for this role.

What are the main responsibilities of a Spa Service Expert?

Main responsibilities include promoting Spa services, scheduling reservations, checking in guests, processing payments, and ensuring guests enjoy a memorable experience.

What is the work environment like for a Spa Service Expert?

The work environment requires being on your feet, moving around, and engaging with guests to enhance their experience.

What should I expect regarding physical demands of the job?

Physical demands include standing, walking, bending, lifting up to 25 pounds with assistance, and managing reservation software.

How does Sheraton promote diversity and inclusion?

Sheraton is committed to hiring a diverse workforce and sustaining an inclusive, people-first culture, ensuring non-discrimination on any protected basis.

Travel & Leisure
Industry
10,001+
Employees
1927
Founded Year

Mission & Purpose

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,300 properties under 30 leading brands spanning 138 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Benefits

  • Travel Perks & Benefits

    We encourage you to explore the world around you, so we offer generous hotel and food discounts at thousands of our global properties. What a way to travel! We look after our associates, which is why we also have a comprehensive and competitive benefits program.

  • Recognition & Rewards

    Marriott recognizes success and commitment. We honor and encourage leadership and exceptional service. We also give bonuses for successful referrals and we reward long service. We believe hard work should be acknowledged.

  • Growth Opportunities

    Marriott believes in a career that flourishes with you. We also believe that wider experiences often provide a more enriching experience. We offer professional development, mentoring and training to help you get to where you want to go.