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Spa Therapist

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Marriott International

Feb 6

Applications are closed

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Hospitality & Retail
  • Amsterdam

Requirements

  • Fluency in English
  • Dutch and any other language is an advantage
  • Previous therapist experience is a must
  • Experience in the Luxury Spa is an advantage

Responsibilities

  • Being in the know: You are the expert when it comes to the Away Spa and you know all the ins and outs on our hotel facilities and possibilities
  • Showing guests our Whatever/Whenever service and connect with them to be able to personalize our service, creating memorable experiences.
  • We are ALL-IN, and have more teams that we cooperate with. We expect you to be flexible to work with other departments. You’re not the only one on stage.
  • Make sure you put the guests at the center of everything we do. Any task that is not mentioned in this list but that may create an unforgettable experience for our guests is on your to do list.
  • Host the guest through the Spa journey with full knowledge of all areas and functions of all facilities
  • Be at the guests call and always maintain a presence on the floor when not doing any treatment - Refill spa amenities
  • Perform prep work, properly clean and restock room as required
  • Have complete knowledge and understanding of all services and products offered
  • Provide consistent professional massage, body and facial treatments in accordance with spa protocols and accepted certification practices
  • Properly care for equipment and use proper amounts of product to assist with cost
  • Actively promote the spa, treatments, services and retail, as well as programs, promotions and/or discounts available
  • Regularly attend, participate in and support training and staff meetings for the spa
  • Work hours depend on the demands of the business and weekend work is involved
  • Cover the reception desk when needed
  • Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets
  • You will be working different shifts (morning, evening and weekend shifts). Also during public holidays

FAQs

What is the job title for this position?

The job title is Spa Therapist.

Where is the W Amsterdam located?

W Amsterdam is located at Spuistraat 175, Amsterdam, Netherlands, 1012 VN.

What type of employment is this position?

This position is full-time and non-management.

What are the main responsibilities of a Spa Therapist at W Amsterdam?

The main responsibilities include providing consistent professional massage, body, and facial treatments, hosting guests through the Spa journey, and actively promoting the spa and its services.

Is previous therapist experience required for this position?

Yes, previous therapist experience is a must.

What language skills are necessary for this role?

Fluency in English is required, and knowledge of Dutch or any other language is an advantage.

Will the Spa Therapist need to work on weekends and public holidays?

Yes, the Spa Therapist will be required to work different shifts, including weekends and public holidays.

What is the expected work culture at W Hotels?

The work culture at W Hotels is described as hard-working yet fun, with a focus on inspiring personal growth and allowing talent to shine.

Does W Hotels have a commitment to diversity and inclusion?

Yes, Marriott International, the parent company of W Hotels, is committed to hiring a diverse workforce and sustaining an inclusive culture.

What should applicants expect regarding the training and meetings?

Applicants should expect to regularly attend, participate in, and support training and staff meetings for the spa.

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Marriott International

Travel & Leisure
Industry
10,001+
Employees
1927
Founded Year

Mission & Purpose

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,300 properties under 30 leading brands spanning 138 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Benefits

  • Travel Perks & Benefits

    We encourage you to explore the world around you, so we offer generous hotel and food discounts at thousands of our global properties. What a way to travel! We look after our associates, which is why we also have a comprehensive and competitive benefits program.

  • Recognition & Rewards

    Marriott recognizes success and commitment. We honor and encourage leadership and exceptional service. We also give bonuses for successful referrals and we reward long service. We believe hard work should be acknowledged.

  • Growth Opportunities

    Marriott believes in a career that flourishes with you. We also believe that wider experiences often provide a more enriching experience. We offer professional development, mentoring and training to help you get to where you want to go.