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Specialist, Product & Technology Communications

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Netflix

3d ago

  • Job
    Full-time
    Senior Level
  • Marketing
    Product
  • Los Angeles

AI generated summary

  • You need 5-7 years in tech/entertainment communications, strong writing skills, operational excellence, judgment in ambiguity, team collaboration, and a passion for culture and innovation.
  • You will craft compelling stories, manage relationships with partners and media, develop communication plans, and ensure strategic messaging for product and technology initiatives.

Requirements

  • 5–7 years of relevant communications experience across tech, innovation, entertainment, or related industries.
  • Deep fluency in internet culture and emerging new media platforms; chronically online in the best way.
  • Excellent written and verbal communications, and capable of distilling complex innovations into simple, resonant storytelling.
  • Strong ability to translate complex product capabilities into clear, resonant narratives for diverse audiences.
  • Demonstrated operational excellence — adept at managing launches, maintaining calendars, coordinating stakeholders, and driving alignment.
  • High judgment with the ability to make principled decisions, even amid ambiguity.
  • A strong point of view and the ability to effectively socialize and influence across cross-functional teams.
  • A collaborative, team-player mindset with comfort working independently and proactively.
  • A strong bias for action, curiosity, and an instinct for connecting dots across culture, product, and business priorities.

Responsibilities

  • Translate complex product concepts into clear, compelling stories that reinforce Netflix as the destination for entertainment.
  • Act as an expert dot-connector across product innovation, culture, audience insights, and company-wide storytelling, mining for proactive stories that ladder up to the overarching product and technology communications strategy.
  • Build thoughtful and strategic proactive and reactive communications plans for the product areas within your scope, including ongoing product launches, tests and campaigns.
  • Manage and own the relationship with your key business partners within product and technology.
  • Work closely with pan-regional comms teams as the product and tech subject matter expert, providing timely context and strategic partnership for regional and country-focused product and tech storytelling.
  • Manage and own relationships with media covering your scope directly, including identifying new reporters, outlets and approaches for engagement.
  • Drive proactive storytelling for new and evolving content-driven formats — including Live, Podcasts, and other emerging experiences — partnering closely with entertainment comms, publicity, marketing, and product teams to showcase these new approaches.
  • Own the development and operational management of messaging documents, launch calendars, and cross-functional alignment to ensure consistent, strategic narrative execution.
  • Work with cross-functional partners to align messaging and support major milestones, bringing operational excellence to planning, workflows, and stakeholder communication.

FAQs

What is the primary responsibility of the Specialist, Product & Technology Communications at Netflix?

The primary responsibility is to promote and protect Netflix's reputation for innovation by translating complex product concepts into clear and compelling narratives, aligning product innovation with cultural conversations, and managing strategic communication plans.

What qualifications are necessary for this role?

Candidates should have 5–7 years of relevant communications experience, deep fluency in internet culture and emerging media platforms, excellent written and verbal communication skills, operational excellence, and the ability to translate complex innovations into accessible stories.

Where is the position based?

The role is based in either the Los Angeles or Los Gatos office.

What kind of experience is preferred for this role?

Experience across tech, innovation, entertainment, or related industries is preferred.

What is the salary range for this position?

The salary range for this role is $60,000 - $234,000, and compensation is structured solely as an annual salary without bonuses.

Are there any benefits associated with this position?

Yes, Netflix provides comprehensive benefits including health plans, mental health support, a 401(k) retirement plan with employer match, stock options, disability programs, flexible spending accounts, family-forming benefits, and paid time off.

How does Netflix approach diversity and inclusion in the hiring process?

Netflix is an equal-opportunity employer that celebrates diversity and strives to host a meaningful interview experience. They do not discriminate based on race, religion, color, gender identity, sexual orientation, or other characteristics.

What types of storytelling will the individual in this role be focusing on?

The individual will focus on storytelling related to personalized curation, merchandising, new content experiences like Live events, and core product launches across TV and Web.

Is collaboration a key aspect of this role?

Yes, collaboration is crucial as the role requires working closely with cross-functional teams including product and technology, entertainment communications, marketing, and consumer insights.

What kind of mindset is valued for this position?

A collaborative, team-player mindset with a strong bias for action, curiosity, and an instinct for connecting dots across culture, product, and business priorities is highly valued.

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Entertainment & Media
Industry
10,001+
Employees
1997
Founded Year

Mission & Purpose

Netflix is a leading global streaming service that offers a vast library of movies, TV shows, and original content to subscribers. Their primary goal is to provide entertainment and storytelling that captivates and resonates with audiences worldwide, transcending borders and demographics. Netflix's fundamental objective is to be the premier destination for viewers seeking diverse and high-quality content, fostering a culture of binge-worthy narratives and pushing the boundaries of digital entertainment.