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Specialist Solution Engineer

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Salesforce

Dec 17, 2024

  • Job
    Full-time
    Senior Level
  • Consulting
    Sales & Business Development
  • Dublin
  • Quick Apply

AI generated summary

  • You should have experience in digital transformation, solution engineering, strong communication skills, time management, teamwork, curiosity about technology, and fluency in English plus another language.
  • You will lead solution cycles, understand customer needs, develop custom demos, respond to RFPs, and engage in ongoing training while meeting quarterly and annual objectives.

Requirements

  • Experience implementing Digital Transformation strategies and delivering increased success to their customers.
  • Track record of solution engineering, consultancy, delivery, or training success for an enterprise software solution organization. We are open to a variety of backgrounds for the role.
  • Proven oral, written, presentation, and interpersonal communication and relationship skills.
  • Proven time management skills in a dynamic team environment.
  • Ability to work as part of a team to tackle problems in dynamic, energising environments.
  • Inquisitive, practical, and passionate about technology and sharing knowledge.
  • Loves to be the first to know something and to understand why and how things happen.
  • Good at searching out information and experimenting, love to concentrate on a particular topic, and tackle puzzles.
  • Good at explaining ideas and finding ways to keep people’s attention.
  • Willing and able to travel occasionally
  • Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.).
  • Required fluent English speaker + a strong preference for at least one of; French, German, Italian, Hebrew.

Responsibilities

  • Coordinate and lead the entire solution cycle through close collaboration with other teams.
  • Understand the customer’s needs, and establish Salesforce’s product as the best solution that solves unique challenges
  • Convey a deep understanding of the client’s industry and technology as it pertains to Salesforce’s solutions
  • Develop and deliver innovative custom solutions, build and present customized demos of Salesforce products including solution concepts to key decision-makers to address their business issues and needs showing business value.
  • Participate in all appropriate product, sales, and procedural training and certifications to acquire and maintain the knowledge vital to be effective in the position
  • Attain quarterly and annual objectives assigned by management
  • Respond efficiently to RFPs
  • Lead the technical side of the sales cycle for Marketing cloud related products
  • Have a strong curiosity about growing your career and participating in our internal training programs and mentorship initiatives.

FAQs

What is the job title for this position?

The job title is Specialist Solution Engineer.

What type of experience is required for this role?

Experience implementing Digital Transformation strategies and delivering increased success to customers is required.

Are there specific language skills required for this position?

Yes, a fluent English speaker is required along with a strong preference for at least one of the following languages: French, German, Italian, or Hebrew.

What responsibilities does the Specialist Solution Engineer have?

Responsibilities include leading the solution cycle, understanding customer needs, developing and delivering innovative custom solutions, participating in training, and responding to RFPs.

Is travel required for this role?

Yes, the position requires occasional travel.

What kind of skills are necessary for this position?

Proven oral, written, presentation, and interpersonal communication skills, as well as strong time management skills in a dynamic team environment are necessary.

How does Salesforce define its company values?

Salesforce emphasizes inspiring the future of business through AI, data, and CRM while empowering employees to become Trailblazers and improve the state of the world.

Are there any specific qualifications for solution engineering or consultancy?

A track record of solution engineering, consultancy, delivery, or training success for an enterprise software solution organization is required, with openness to diverse backgrounds.

What is the importance of curiosity in this role?

Curiosity is essential as it drives passion for technology, fosters knowledge sharing, and encourages exploration of new ideas and solutions.

How does Salesforce promote diversity and equality?

Salesforce is committed to creating a workforce that reflects society through inclusive programs, initiatives for equal pay, employee resource groups, and inclusive benefits.

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Salesforce

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Mission & Purpose

Salesforce is a leading cloud-based software company that provides customer relationship management (CRM) solutions and a wide range of enterprise applications. Their platform enables businesses to manage customer interactions, sales processes, marketing campaigns, and service operations in a centralised and efficient manner. Salesforce's ultimate mission is to empower companies to connect with their customers, partners, and employees in meaningful ways, fostering stronger relationships and driving business growth. Their purpose is to revolutionise the way businesses operate by offering a comprehensive suite of cloud-based tools and applications that streamline processes, enhance collaboration, and enable organisations to make data-driven decisions. With a strong focus on innovation, customer success,