Logo of Huzzle

Specialist Underwriting

image

QBE Insurance

Jan 15, 2025

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
  • Manila
  • Quick Apply

AI generated summary

  • You need relevant work experience, BPO industry experience with shifting schedules, and a tertiary degree or equivalent education and work experience.
  • You will recommend business improvements, ensure compliance, resolve complaints, manage relationships, review submissions, prepare documents, and track claims status with brokers and clients.

Requirements

  • Some relevant work experience.
  • Experience in BPO industry with shifting schedules.
  • Tertiary Degree or equivalent combination of education and work experience.

Responsibilities

  • Provide recommendations on business improvement, focusing on Turnaround Time (TAT)/Service Level Agreement (SLA) opportunities.
  • Maintain product, system, and process knowledge.
  • Ensure compliance with QBE policies, procedures, and relevant legislation.
  • Resolve escalated complaints promptly.
  • Establish and maintain a good working relationship with stakeholders.
  • Monitor pending items from brokers and clients for existing policies, following required processes and guidelines.
  • Assist with new submission reviews, buyer research, and underwriting model completion to minimise risk and contribute to business growth.
  • Assist with the preparation of binder and policy documents, adhering to deadlines and guidelines.
  • Track new and pending claims status by liaising between the company and broker.

FAQs

What is the primary purpose of the Specialist Underwriting role?

The primary purpose of this role is to support underwriters by providing technical expertise in reviewing and processing insurance applications, renewals, and endorsements to ensure compliance with company underwriting policies and guidelines.

What are the key responsibilities associated with the Specialist Underwriting position?

Key responsibilities include providing recommendations on business improvement, maintaining product and process knowledge, ensuring compliance with policies and legislation, resolving escalated complaints, and tracking new and pending claims status, among others.

What type of work experience is necessary for this role?

Necessary work experience includes some relevant work experience in insurance underwriting or a related field.

Is experience in the BPO industry preferred for this position?

Yes, experience in the BPO industry with shifting schedules is preferred for this position.

What educational qualifications are required for this job?

A tertiary degree or an equivalent combination of education and work experience is required for this job.

What skills are important for the Specialist Underwriting role?

Important skills include analytical thinking, communication, critical thinking, customer service, decision making, negotiation, risk management, and stakeholder management, among others.

How can candidates apply for the Specialist Underwriting position?

To submit your application, click "Apply" and follow the step-by-step process provided.

Does the company comply with equal employment opportunity legislation?

Yes, QBE is an equal opportunity employer and complies with equal employment opportunity legislation in each jurisdiction it operates.

What accommodations are available for individuals with disabilities?

Reasonable accommodations may be made to enable an individual with disabilities to perform essential job responsibilities satisfactorily.

Is there a focus on turnaround time (TAT) and service level agreements (SLA) in this role?

Yes, the role emphasizes providing recommendations on business improvement, specifically focusing on Turnaround Time (TAT) and Service Level Agreement (SLA) opportunities.

Finance
Industry
10,001+
Employees
1886
Founded Year

Mission & Purpose

QBE is an international insurer and reinsurer listed on the Australian Securities Exchange and headquartered in Sydney. We employ around 13,000 people in 27 countries. Leveraging our deep expertise and insights, QBE offers commercial, personal and specialty products and risk management solutions to help people and businesses manage risks, build strength and embrace change to their advantage.