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Sr Business Manager, Cloud Sales Center

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Amazon

1mo ago

  • Job
    Full-time
    Senior Level
  • Sales & Business Development
    Business, Operations & Strategy
  • Arlington

AI generated summary

  • You need 5+ years in program management, strong data analysis skills, an MBA, and experience with senior stakeholders, communication, sales, and problem resolution.
  • You will lead customer and partner engagements, drive CSC initiatives, support revenue growth, analyze performance metrics, and collaborate across teams to enhance AWS solutions and customer satisfaction.

Requirements

  • 5+ years of program or project management experience
  • Experience using data and metrics to determine and drive improvements
  • Experience owning program strategy, end to end delivery, and communicating results to senior leadership
  • Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders
  • Demonstrated competency in the area of sales, group collaboration, and analytical thinking and strategy.
  • MBA
  • Experience dealing effectively with customers during problem resolution and operating efficiently under pressure, or experience driving collaborative projects from conception to delivery
  • Demonstrated experience working with senior stakeholders and executive teams.
  • Demonstrates exceptional business judgement

Responsibilities

  • The Cloud Sales Center (CSC) is seeking a driven, talented, experienced leader to lead customer engagements, key partner engagement and driving specific efforts for North America Cloud Sales Center. This role will be a critical role on the leadership team, as we work to drive revenue, profitability, and customer satisfaction for AWS. The business manager will seek to understand customer needs, their missions, how success is defined and ensure that we are exceeding expectations in developing and delivering solutions. You will partner with sales, marketing, operations, partner org, finance, strategy and internal sales / technology teams to support the CSC business. As a key business leader, you can have a positive impact developing and executing organizational business initiatives. The Sr Business manager will also be the conduit for measuring GENAI success, Key Performance Indicator health and reporting out on key CSC Partner success initiatives. Successful candidates should have strong understanding of the AWS sales process, analytical, organizational, and communication skills with a passion for excellence in execution. This role will partner closely with the CSC Director, CSC Leadership Team, and business leaders to further our business objectives. This role calls for a balance of collaborative leadership and influential skills across the team and beyond, in addition to delivering individual contributions. Success in this role requires demonstrated analytical and process improvement capabilities. You must be able to interface effectively and communicate convincingly with professionals at all levels. You will have demonstrated the ability to work well in both small and large teams and in a cross-functional environment. This is a great opportunity for a strong systems thinker and builder to directly the builder, customer and partner experience. This role provides the opportunity to influence the strategic direction of the CSC by enhancing revenue sustainment initiatives already in motion.

FAQs

What is the primary focus of the Sr Business Manager, Cloud Sales Center role?

The primary focus of this role is to lead customer and partner engagements, drive revenue and profitability, and ensure customer satisfaction within the North America Cloud Sales Center.

What qualifications are required for this position?

Candidates must have at least 5 years of program or project management experience, experience using data to drive improvements, and strong communication skills, both written and verbal.

Is an MBA preferred for this position?

Yes, an MBA is listed as a preferred qualification for this role.

What types of teams will the Sr Business Manager collaborate with?

The Sr Business Manager will partner with sales, marketing, operations, partner organizations, finance, strategy, and internal sales/technology teams.

How does Amazon promote work-life balance for employees?

Amazon values work-life harmony by offering flexible work hours and arrangements as part of its culture.

Are there opportunities for mentorship and career growth?

Yes, Amazon provides knowledge-sharing, mentorship, and career-advancing resources to support employees in their professional development.

Does this position involve data analysis?

Yes, success in this role requires demonstrated analytical capabilities and the ability to use data and metrics to determine and drive improvements.

What is the salary range for this position?

The salary range for this position is between $115,600.00 and $160,000.00 USD annually, depending on experience, qualifications, and location.

How does Amazon's inclusive culture benefit employees?

Amazon's inclusive culture fosters a sense of belonging and empowerment, allowing employees to bring their unique perspectives and experiences to deliver the best results for customers.

What kind of experience is desired when dealing with customers during problem resolution?

Experience in effectively handling customer issues under pressure and driving collaborative projects from conception to delivery is preferred.

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Amazon

Retail & Consumer Goods
Industry
10,001+
Employees
1994
Founded Year

Mission & Purpose

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.