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SR. INSIDE SALES REP - SST

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United Rentals

16d ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Escondido

AI generated summary

  • You need a bachelor's degree or equivalent, 1+ year of inside sales experience, strong construction knowledge, customer service skills, multitasking ability, teamwork, and a valid driver’s license.
  • You will handle inbound calls, propose equipment solutions, negotiate rental rates, identify leads, resolve customer issues, coordinate deliveries, engage dormant accounts, and assist in training new reps.

Requirements

  • Bachelor's degree preferred or equivalent experience
  • Minimum 1 year Inside Sales experience
  • Strong knowledge of construction equipment and supplies
  • Exceptional relationship-building and customer service skills
  • Strong ability to multitask in a fast-paced environment
  • Independent, self-starter and strong self-imposed structure
  • Excellent teamwork, interpersonal and communication skills
  • Keen attention to detail
  • Valid driver's license with acceptable driving record
  • This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures.

Responsibilities

  • Respond to all inbound calls in a consistent, professional and courteous manner
  • Review all equipment requests and propose solutions that suit the customer's requirements
  • Negotiate rates on equipment rentals in accordance with pricing policies and procedures
  • Identify leads for new business and communicate to the appropriate field personnel
  • Effectively resolve customer issues and coordinate solutions with other personnel
  • Communicate delivery needs promptly and accurately to Logistics Manager/Dispatcher
  • Call on lost and/or dormant accounts to generate business
  • Assists Management in training and mentoring of new Inside Sales Reps
  • Other duties assigned as needed

FAQs

What is the main responsibility of the Sr. Inside Sales Rep - SST?

The main responsibility is to proactively increase revenue for the district/metro area by providing exceptional customer service, processing rental quotes and reservations, and terminating contracts.

What qualifications are preferred for this position?

A Bachelor's degree is preferred, along with a minimum of 1 year of Inside Sales experience.

Is knowledge of construction equipment required?

Yes, a strong knowledge of construction equipment and supplies is required for this role.

What types of customer interactions will the Sr. Inside Sales Rep handle?

The Sr. Inside Sales Rep will respond to inbound calls, review equipment requests, propose solutions, negotiate rental rates, resolve customer issues, and generate business from dormant accounts.

Are there opportunities for career development in this position?

Yes, there are career development and promotional opportunities available for employees.

What does the company offer in terms of benefits?

The company offers best-in-class benefits including paid parental leave, employee discount programs, additional vacation buy-up programs, early wage access, paid sick leave, and more.

Is this position considered Safety Sensitive?

Yes, this position is deemed Safety Sensitive according to United Rentals' policies and procedures.

Does United Rentals support hiring veterans?

Yes, United Rentals proudly hires active duty members, veterans, reservists, and their families, valuing the skills and leadership they bring to the team.

What is the compensation range for this position?

The compensation range for the Sr. Inside Sales Rep - SST position is $25.20 - $37.80, depending on various factors such as position, education, training, experience, skills, and ability.

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United Rentals

The official page for United Rentals, Inc. - the largest rental equipment provider in the world.

Engineering & Construction
Industry
1-10
Employees
1997
Founded Year

Mission & Purpose

As North America’s largest equipment rental company, with 1300+ stores in the United States and Canada, we serve construction and industrial companies, utilities, municipalities, homeowners, and communities, with the goal of fulfilling customer needs and surpassing expectations. We go beyond equipment. We are the world’s largest fleet of problem solvers, with best-in-class specialty solutions, safety training and 24/7 support to empower your success. For more updates - Follow us on Twitter: www.UnitedRentals.com/Twitter Like us on Facebook: www.UnitedRentals.com/Facebook Join us on Google+: www.UnitedRentals.com/Google See more videos: www.UnitedRentals.com/YouTube