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Sr Sales Operations Associate, Grocery & Retail

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Uber

11d ago

  • Job
    Full-time
    Mid Level
  • Sales & Business Development
    Data
  • New York

AI generated summary

  • You need 3+ years in an analytical role, advanced Excel/SQL skills, Salesforce experience, and a Bachelor's degree. Collaboration, process improvement, and sales ops experience are essential.
  • You will analyze sales performance, manage forecasting models, enhance sales support systems, oversee business cadences, build stakeholder relationships, and lead special projects.

Requirements

  • 3+ years of experience in an analytical role with the ability to interpret complex data and translate insights into actionable recommendations, reports, and presentations
  • Advanced proficiency in Microsoft Excel, SQL, Google Sheets, PowerPoint (or Google Slides), and CRM tools such as Salesforce (e.g., automating data pulls from Salesforce into excel/reporting)
  • 1+ years of experience in Sales Operations, Revenue Operations, Sales Strategy, GTM strategy or similar functions supporting a complex enterprise
  • Salesforce proficiency
  • Bachelor's degree
  • 2+ year experience supporting a Sales Operations function with commercial members located worldwide
  • Prior experience working across multiple organizational functions, such as variable compensation, sales forecasting, quota setting, market segmentation, business development, and GTM strategy
  • Strong collaboration and stakeholder management skills - building deep, trust-based relationships with business and cross-functional partners
  • Proven ability to define, refine, and implement sales processes, procedures, and policies to enhance operational efficiency

Responsibilities

  • Own quantitative analysis of the performance of the sales teams
  • Manage the development of continuously evolving forecast models using cutting edge methodologies
  • Contribute to the evolution, management, integration and implementation of sales support systems and processes to meet the rapid growth of the business
  • Manage the weekly, monthly, quarterly and annual business cadences
  • Develop and nurture strong relationships with sales, leadership, finance, HR, Strategy & Planning, deal desk and other stakeholders
  • Lead special projects in and outside of segment and territory

FAQs

What is the main focus of the Sr Sales Operations Associate role?

The main focus of the Sr Sales Operations Associate role is to support the Delivery Commercial Operations team in managing sales analytics, enhancing reporting, analyzing business trends, and developing Go-To-Market strategies for the Retail business in the US and Canada.

What qualifications are required for this position?

The basic qualifications required for this position include 3+ years of experience in an analytical role, advanced proficiency in Excel and SQL, 1+ years of experience in Sales Operations or a similar function, Salesforce proficiency, and a Bachelor's degree.

What are the preferred qualifications for candidates?

Preferred qualifications include 2+ years of experience supporting a Sales Operations function globally, experience working across multiple organizational functions, strong collaboration and stakeholder management skills, and the ability to define and implement sales processes and policies.

Are there opportunities for professional development in this role?

Yes, the role includes opportunities to lead special projects, which can enhance professional development and skills within sales operations and analytics.

What is the salary range for this position in different locations?

The salary range for this role is USD$118,000 - USD$131,000 per year for Chicago, USD$131,000 - USD$145,500 per year for New York and San Francisco, with eligibility for bonuses and other compensation.

What kind of analytical work will the Sales Analytics Lead be involved in?

The Sales Analytics Lead will be involved in quantitative analysis of sales team performance, developing forecast models, and providing insights that translate complex data into actionable recommendations.

How important is collaboration in this role?

Collaboration is very important in this role as it requires building strong relationships with sales, leadership, finance, HR, and other stakeholders to ensure alignment and support for sales operations initiatives.

Is there a benefits package associated with this role?

Yes, full-time employees are eligible for various benefits, including participation in a 401(k) plan. More details can be found on Uber's benefits webpage.

We reimagine the way the world moves for the better.

Technology
Industry
10,001+
Employees
2009
Founded Year

Mission & Purpose

We are Uber. The go-getters. The kind of people who are relentless about our mission to help people go anywhere and get anything and earn their way. Movement is what we power. It’s our lifeblood. It runs through our veins. It’s what gets us out of bed each morning. It pushes us to constantly reimagine how we can move better. For you. For all the places you want to go. For all the things you want to get. For all the ways you want to earn. Across the entire world. In real time. At the incredible speed of now. The idea for Uber was born on a snowy night in Paris in 2008, and ever since then our DNA of reimagination and reinvention carries on. We’ve grown into a global platform powering flexible earnings and the movement of people and things in ever expanding ways. We’ve gone from connecting rides on 4 wheels to 2 wheels to 18-wheel freight deliveries. From takeout meals to daily essentials to prescription drugs to just about anything you need at any time and earning your way. From drivers with background checks to real-time verification, safety is a top priority every single day. At Uber, the pursuit of reimagination is never finished, never stops, and is always just beginning.

Culture & Values

  • Go get it

    Bring the mindset of a champion. Our ambition is what drives us to achieve our mission. How we define a champion mindset isn’t based on how we perform on our best days, it’s how we respond on the worst days. We hustle, embrace the grind, overcome adversity, and play to win for the people we serve. Because it matters.

  • Trip obsessed

    Make magic in the marketplace. The trip is where the marketplace comes to life. The earner, rider, eater, carrier and merchant are the people who connect in our marketplace - and we see every side. This requires judgment to make difficult trade-offs, blending algorithms with human ingenuity, and the ability to create simplicity from complexity. When we get the balance right for everyone, Uber magic happens.

  • Build with heart

    We care. We work at Uber because our products profoundly affect lives and we care deeply about our impact. Putting ourselves in the shoes of the people who connect in our marketplace helps us build better products that positively impact our communities and partners. Our care drives us to perfect our craft.

  • Stand for safety

    Safety never stops. We embed safety into everything we do. Our relentless pursuit to make Uber safer for everyone using our platform will continue to make us an industry leader for safety. We know the work of safety never stops, yet we can and will challenge ourselves to always be better for the communities we serve.

  • See the forest and the trees

    Know the details that matter. Building for the intersection of the physical and digital worlds at global scale requires seeing the big picture and the details. Knowing the important details can change the approach, and small improvements can compound into enormous impact over time.

  • One Uber

    Bet on something bigger. It’s powerful to be a part of something bigger than any one of us, or any one team. That’s why we work together to do what’s best for Uber, not the individual or team. We actively support our teammates, and they support us - especially when we hit the inevitable bumps in the road. We say what we mean, disagree and commit, and celebrate our progress, together.

  • Great minds don't think alike

    Diversity makes us stronger. We seek out diversity. Diversity of ideas. Identity. Ethnicity. Experience. Education. The more diverse we become, the more we can adapt and ultimately achieve our mission. When we reflect the incredible diversity of the people who connect on our platform, we make better decisions that benefit the world.

Benefits

  • Comprehensive Healthcare

  • Flexible Work

  • Uniquely Uber

  • Health & Wellness