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Store Manager

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Steve Madden

3mo ago

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
  • Baton Rouge

AI generated summary

  • You need 4-6 years of retail experience, a high school diploma, strong communication and organizational skills, and knowledge of retail operations. Flexibility in scheduling is essential.
  • You will lead a high-performance team, manage store operations, ensure sales and service goals, maintain safety standards, and assist with training, merchandising, inventory, and customer service.

Requirements

  • Minimum of 4-6 years of retail experience, including staff supervision.
  • High school diploma or equivalent.
  • Excellent organizational skills and ability to coordinate people, resources, and services to address business goals and needs.
  • Strong verbal and written communication skills.
  • Knowledge of retail operations including sales, customer service, merchandising, inventory control, store budget preparation, and loss prevention.
  • Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
  • Understanding of how to develop staff with experience in staffing, coaching, counseling, etc.
  • Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.

Responsibilities

  • Develop and lead a high-performance team that reflects the company's values.
  • Regularly share the company's vision and mission with the team and customers.
  • Create an environment of growth, accountability, and inclusivity through development, performance management, training, and consistent coaching. Develop staff using experience in staffing, coaching, counseling, etc.
  • Maintain excellent standards and solid product knowledge including merchandise promotions, test merchandise, and advertising efforts.
  • Lead staff and oversee store operations. Maintain the store environment to achieve sales, service, organization, customer satisfaction, and profitability goals.
  • Select and hire qualified candidates who reflect the company’s values.
  • Maintain all safety and operational standards.
  • Possess retail operations knowledge including sales, customer service, merchandising, inventory control, and store budget preparation.
  • Ensure compliance and adherence to loss prevention and safety policies and procedures, standards and practices, and company directive.
  • Assist in various store operations, including training, operations, sales, visual merchandising, inventory management, store administration, cleaning duties when necessary, and customer service.
  • Display organizational skills with the ability to coordinate people, resources, and services to address business goals and needs.
  • Process information or merchandise through the computer system and POS register system.
  • Be flexible and occasionally perform work outside your specific role.

FAQs

What are the primary responsibilities of a Store Manager?

The primary responsibilities of a Store Manager include leading a high-performance team, overseeing store operations, maintaining store presentation, achieving sales and profitability goals, hiring qualified candidates, and ensuring compliance with safety and loss prevention policies.

What are the required qualifications for the Store Manager position?

The required qualifications for the Store Manager position include a minimum of 4-6 years of retail experience, excellent organizational and communication skills, a high school diploma or equivalent, and knowledge of retail operations such as sales, customer service, and inventory control.

What kind of schedule should I expect as a Store Manager?

As a Store Manager, you should expect to work a flexible schedule that includes day, evening, weekends, and holidays, in line with retail hours.

What kind of training and development opportunities are available for Store Managers?

Store Managers will have access to training and development opportunities that include coaching, performance management, and growth initiatives to enhance staff development and operational success.

Are there employee discounts available?

Yes, employees receive a 50% discount on products, and immediate family members receive a 40% discount. Additionally, there are Friends and Family Discount Events and a free shoe every season or quarter.

What benefits does the company offer to Store Managers?

The company offers a range of benefits including medical, dental, and vision benefits, life and disability benefits, 401K eligibility with company match, paid time off, virtual health care, an Employee Assistance Program, tuition reimbursement, and career growth opportunities.

How does the company approach sustainability?

The company takes sustainability seriously and provides employees with insights through their Sustainability Report, reflecting their commitment to sustainable practices in retail.

Is there an employee referral program?

Yes, there is an Employee Referral Program in place to incentivize current employees to refer potential candidates for available positions.

What should I do if I am interested in applying for the Store Manager position?

If you are interested in applying for the Store Manager position, please submit your resume and cover letter through our careers page or designated application process.

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Steve Madden

https://www.linkedin.com/company/steve-madden/life/136be26f-3863-47ef-bd46-acedd5596dca/

Retail & Consumer Goods
Industry
1001-5000
Employees
1990
Founded Year

Mission & Purpose

Steven Madden, Ltd. is globally recognized as a leading company in the fashion industry. What began as a modest $1100 investment in 1990 has developed into one of the most iconic brands in footwear. From a factory in Queens, NY, Steve Madden has revolutionized the shoe industry, merging years of experience with unique and creative designs. Inspired by rock and roll and his NY roots, Steve’s vision to provide on-trend women and men with an outlet to express their individuality is innovative, daring, and inspiring. Steve’s innate understanding of trends and unparalleled willpower have resulted in millions of customers worldwide, and propelled his designs to the forefront of fashion. In addition to marketing products under its own brands including Steve Madden®, Dolce Vita®, Betsey Johnson®, Blondo®, Report®, Brian Atwood®, Cejon®, GREATS®, BB Dakota®, Mad Love® and Big Buddha®, Steve Madden is a licensee of various brands, including Anne Klein®, Superga® and DKNY®. Steve Madden also designs and sources products under private label brand names for various retailers. Steve Madden’s wholesale distribution includes department stores, specialty stores, luxury retailers, national chains and mass merchants. Steve Madden also operates 227 retail stores (including eight Internet stores). Steve Madden licenses certain of its brands to third parties for the marketing and sale of certain products, including ready-to-wear, outerwear, eyewear, hosiery, jewelry, fragrance, luggage and bedding and bath products. With an emphasis on retail, wholesale, licensing and international business, there's a constant need for new ideas and versatility. Our environment is extremely fast paced, and requires associates to maintain a balance of energy and professionalism. Steve Madden is about fashion-forward product and great people. Our employees are energized, intelligent and passionate about our business and committed to providing excellent customer service.