FAQs
What are the main responsibilities of a Store Manager?
As a Store Manager, you will be accountable for the store's performance, maximizing sales through physical and digital channels, leading an inclusive and diverse team, and achieving store targets while maintaining high retail standards.
What experience is required for this role?
Candidates should have experience working in a customer-facing role in retail, hospitality, or the service industry, as well as experience in leading, motivating, and developing teams.
Are there flexibility requirements for working hours?
Yes, our stores operate 7 days a week, so flexibility is required from store teams to work weekends and bank holidays on a rota basis.
What is the purpose of the British Heart Foundation (BHF)?
The BHF raises funds to support life-saving research for heart and circulatory conditions and connects with local communities to help reduce clothing and furniture waste.
What staff benefits are offered to employees?
Benefits include 38 days of annual leave, enhanced family policies, early access to wages through Wagestream, staff discounts, health cash plans, and a pension with employer contributions, among others.
Is there a requirement for background checks?
Yes, any offer of employment is subject to a satisfactory DBS check.
Are there opportunities for career progression within the BHF?
Yes, BHF has a strong culture of internal progression and actively supports employees in developing their careers.
Do you assist with adjustments in the recruitment process?
Yes, if you need any adjustments to the recruitment process at either the application or interview stage, you can contact a member of the Recruitment team for assistance.
Can I apply for this position if I require sponsorship?
Unfortunately, we are unlikely to be able to sponsor applicants for this role due to it not meeting the minimum salary criteria for sponsorship.
Is prior commercial awareness required for this role?
Yes, candidates should possess commercial awareness and the ability to achieve sales targets.