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Store Manager - 7024

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Pet Valu

Aug 9, 2024

  • Job
    Full-time
    Junior Level
  • Kamloops
  • Quick Apply

AI generated summary

  • You must have 2+ years in retail management, a friendly personality, reliable transport, POS knowledge, ability to lift 50lbs, and a passion for pet care. Weekend availability required.
  • You will manage staff, ensure customer service standards, oversee operations and inventory, coordinate audits, drive business results, and provide coaching on sales and service techniques.

Requirements

  • Minimum of 2 years customer service and retail store management experience
  • Enthusiasm for learning & growth in pet care industry
  • Possess outgoing and friendly personality with strong customer service skills
  • Ability to work as scheduled to meet attendance requirements, which include weekends and evenings
  • Ability to have reliable means of transportation to and from the store
  • Observe and coach employees to provide feedback around sales techniques and providing excellent customer service
  • Capacity for understanding inter-team conflicts and escalating when necessary
  • Working knowledge of POS system
  • Ability to lift 50lbs repetitively
  • Industry experience an asset

Responsibilities

  • Customers/Community ensure that all customer service standards are met by staff; maintain courteous relationships within the community (e.g. Humane society)
  • Manage a team of employees including but not limited to recruiting, scheduling, training, day-to-day assignment of tasks, supervision and coaching
  • Operational Standards/Procedures ensure that all staff adhere to the standards and procedures set at the corporate operations level
  • Administrative activities coordinate order placements, maintain appropriate inventory, ensure that store audits and safety audits are completed, coordinate minor store repairs, complete miscellaneous corporate paperwork
  • Business Results coordinate efforts of store staff to achieve targeted results
  • Other duties and tasks as required
  • Observe and coach employees to provide feedback around sales techniques and providing excellent customer service
  • Capacity for understanding inter-team conflicts and escalating when necessary

FAQs

What is the job title for this position?

The job title for this position is Store Manager - 7024.

Where is the job located?

The job is located in Kamloops, British Columbia.

What type of retail operation is Pet Valu?

Pet Valu is one of the largest retail operations in North America dedicated to providing families with food and supplies for pets such as dogs, cats, and small animals.

What are the main responsibilities of a Store Manager at Pet Valu?

The main responsibilities include coaching and developing the store team, ensuring customer service standards are met, managing day-to-day operations, coordinating order placements, maintaining inventory, and achieving targeted business results.

What are the required qualifications for this position?

The required qualifications include a minimum of 2 years of customer service and retail store management experience, enthusiasm for the pet care industry, strong customer service skills, reliable transportation, and the ability to lift 50 lbs repetitively.

What is the hourly pay for this position?

This position pays $25 per hour.

Are there any employee benefits offered?

Yes, benefits include management training, product knowledge, employee discounts, competitive wages, paid benefits, and a pet-oriented career-building environment.

Is industry experience necessary for this role?

While industry experience is not mandatory, it is considered an asset for this role.

What kind of schedule can I expect in this position?

As a Store Manager, you are expected to work as scheduled, which includes weekend and evening hours.

Is there an opportunity for career development in this role?

Yes, the role offers opportunities for learning and growth within the pet care industry.

#loveliveshere

Retail & Consumer Goods
Industry
1001-5000
Employees
1976
Founded Year

Mission & Purpose

Pet Valu is Canada’s leading retailer of pet food and pet-related supplies with over 700 corporate-owned or franchised locations across the country. For more than 40 years, Pet Valu has earned the trust and loyalty of pet parents by offering knowledgeable customer service, a premium product offering and engaging in-store services. Pet Valu’s neighbourhood stores offer more than 7,000 competitively priced products, including a broad assortment of premium, super premium, holistic and award-winning proprietary brands. To learn more, please visit: www.petvalu.ca.