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Store Manager - Northampton (Full-time, 40 hrs)

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PANDORA Jewelry

Aug 5, 2024

Applications are closed

  • Job
    Full-time
    Mid & Senior Level

Requirements

  • - Proven experience in driving sales and profitability in store
  • - A passion for driving a culture of exemplary customer service
  • - An ability to understand the importance of Pandora’s local and global business strategy, and can translate this in to the delivery of store, regional and division KPIs
  • - Experience in using data to identify trends, issues and root causes, and has the ability to take action to deliver when such opportunities are identified
  • - Strong communication skills in order to establish and coach a high performing team
  • - The ability to be adaptable and flexible to changing business needs
  • - A positive, can-do attitude with a contagious enthusiasm for Pandora product and core values
  • - A well-presented appearance with a taste for desirable products and a passion for retail

Responsibilities

  • Support and motivate the in-store team on a day-to-day basis to achieve the store’s targets by identifying and maximising on opportunities to achieve and surpass KPIs, whilst setting the example in exemplary Pandora customer service
  • Having a strong retail floor presence, educating and influencing the store, as well as ensuring back-of-house activities enable the store’s successful commercial execution
  • You will be trained thoroughly in our hand-crafted luxury product to become a Pandora product expert. With the support from the regional sales manager, you will nurture and develop your team to unlock their full potential and support their succession

FAQs

What is the salary range for the Store Manager position?

The position offers a highly competitive salary, with additional monthly bonuses based on sales targets achieved.

What are the working hours for this role?

This is a full-time position requiring 40 hours per week.

Are there any bonuses associated with this role?

Yes, there is a monthly bonus of 10% if sales targets are achieved, with the potential to increase to 20% if stretch targets are met.

What kind of team will I be managing?

You will manage an assistant manager, supervisors, and sales assistants, supporting them to create memorable experiences for customers.

Is prior retail experience necessary for this position?

While prior experience with a leading brand and/or desirable consumer product retailing is preferred, we welcome applications from current senior supervisors or assistant managers seeking their next challenge.

What qualities is Pandora looking for in a candidate?

We seek a highly capable leader, a passionate team player with proven experience in driving sales and profitability, and a commitment to exemplary customer service.

What kind of training will I receive?

You will receive thorough training on our hand-crafted luxury products to become a Pandora product expert, as well as support from the regional sales manager to develop your team.

How does Pandora support employee wellbeing?

Employees have access to free support through ‘Retail Trust’ for health and wellbeing, financial advice, legal aid, and more.

Are there opportunities for career progression within the company?

Yes, we are committed to providing unforgettable career progression opportunities as part of our investment in talent.

What kind of employee benefits does Pandora offer?

Our benefits include a competitive salary, monthly performance bonuses, an annual jewellery uniform allowance, generous employee discounts, various retail and hospitality discounts, and more.

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PANDORA Jewelry

Retail & Consumer Goods
Industry
501-1000
Employees
1912
Founded Year

Mission & Purpose

Pandora is a global jewellery brand renowned for its high-quality, hand-finished products, including charms, bracelets, rings, necklaces, and earrings. Their ultimate goal is to provide affordable luxury and unique, personal jewellery that allows individuals to express their personal style and commemorate life’s special moments. Pandora aims to inspire women around the world by offering a versatile range of pieces that can be customised and cherished, enhancing everyday life with beauty and elegance.

Culture & Values

  • WE DREAM, are visionary and go beyond the obvious

  • WE DARE to pursue bold ambitions with courage and speed

  • WE CARE deeply about each other, our customers and the planet we all share. Every day we strive to be a fulfilling workplace, where each of us can thrive and contribute, where talents can grow

  • WE DELIVER on our promises to colleagues, customers, partners and stakeholders

Benefits

  • Rewards and recognition

    Day-to-day, on-the-job development is essential for any brand. We pay attention to effort and outside-the-box thinking. We reward initiative with development. Results with responsibility. And drive with freedom.

  • Competitive compensation

    Pandora offers competitive compensation packages and, depending on where in the organisation you work, performance-based bonuses. Pandora has dedicated resources working full time to ensure highly competitive compensation and benefit offerings to our employees.

  • Work life balance

    Pandora works hard to maintain a fulfilling, sustainable work-life balance throughout our organisation. We work hard, but we know that to stay innovative, we need to take breaks from work and invest in our lives beyond the office, store or production space. From paid time off to paid maternity/paternity/adoption leave – each region offers attractive benefits to help our people shine.