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Store Manager - Toronto Premium Outlets

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PANDORA Jewelry

Jul 14, 2024

Applications are closed

  • Job
    Full-time
    Mid & Senior Level
  • Hospitality & Retail
  • Toronto

Requirements

  • You can demonstrate you’re a results-orientated leader with at least 3-5 years of experience as a Store Manager in a high-performance selling environment.
  • You have developed a sense of Care in your communication skills both written and verbal.
  • You know how to charm and captivate an audience with the ability to connect with people at all levels of the organization.
  • Your business acumen is sharper than a diamond, coupled with your analytical thinking that can show and Deliver positive results.
  • You're a talent magnet, skilled in recruiting, retaining, and developing exceptional teams. Succession planning and internal mobility.
  • Knowledge of general computer software (Microsoft Office 365 Suite) and retail point of sale systems.
  • You are at least 18 years or older and can provide proof of identify and eligibility to work
  • Dream and embrace adventure! A flexible work schedule that includes nights, weekends, and holidays is all part of the excitement. This can include standing for extended periods, ability to lift 50+ pounds and timely arrival to work.

Responsibilities

  • Embrace the store culture filled with passion for our brand, where team members shine as extraordinary brand ambassadors.
  • Dare to exceed individual and store sales goals by building a genuine connection with our fans.
  • Embrace the opportunities and soar beyond commercial targets and key performance indicators (KPIs) expectations, setting new records and achieving remarkable success.
  • Create unforgettable shopping moments that exceeds expectations, by displaying excellent product knowledge and building brand loyalty.
  • Dream to coach and inspire the sales team, fostering accountability for individual and the store performance. Provide real-time feedback and guidance to empower the team in achieving their KPI goals.
  • Craft loyal fans by authentically engaging and fostering lasting connections beyond transactions.
  • Build your network and inspire to bring the best talent into Pandora across seasonal and core hiring including Assistant Store Manager, Sales Associates and Sales Leads.
  • Partner with the Divisional Sales Manager and Human Resource team to identify and resolve any performance issues and policy violations.
  • Utilize your brilliance across talent, brand, operations, and fan experience, guaranteeing the timely implementation of visual merchandising directives, efficient operational processes, and continuous talent development.
  • All other duties as assigned.

FAQs

What is the primary responsibility of the Store Manager at Pandora Toronto Premium Outlets?

The primary responsibility of the Store Manager is to fully immerse themselves in the Pandora brand and culture while delivering exceptional customer experiences. They will also coach and manage a team of Assistant Store Managers, Sales Leads, and Sales Associates to drive sales and build genuine customer connections.

What qualifications are required for the Store Manager position?

Candidates should have at least 3-5 years of experience as a Store Manager in a high-performance selling environment, strong communication skills, business acumen, experience in recruiting and developing teams, knowledge of Microsoft Office 365 and retail point of sale systems, and the ability to work a flexible schedule including nights, weekends, and holidays.

Is there an assessment required during the application process?

Yes, candidates will be required to complete an assessment that will be emailed to them upon submission of their application.

What types of experience should a Store Manager shine in?

A Store Manager should excel in embracing store culture, exceeding sales goals, creating unforgettable shopping moments, coaching and inspiring the sales team, building a strong network for talent acquisition, and ensuring efficient operational processes and talent development.

What benefits does Pandora offer for Store Managers?

Pandora offers a robust compensation package, extensive benefits including medical, dental, and vision coverage, learning and development programs, tuition reimbursement, and a comprehensive PTO package which includes vacation, personal, sick leave, and paid holidays.

What is the work environment like for a Store Manager at Pandora?

The work environment is dynamic and fast-paced, with the Store Manager spending quality time on the sales floor, engaging with customers, and collaborating with their team to achieve sales targets while fostering a passionate store culture.

Where is the Store Manager position based?

The Store Manager position is based at the Toronto Premium Outlets in Toronto, Canada.

What kind of team will the Store Manager be leading?

The Store Manager will be leading a team that includes Assistant Store Managers, Sales Leads, and Sales Associates, with a focus on fostering accountability, performance, and talent development within the team.

How does Pandora support the career growth of its employees?

Pandora supports employee career growth through learning and development programs, continuous feedback, and opportunities for internal mobility and succession planning.

What makes Pandora a unique place to work?

Pandora is unique in that it is the largest jewellery brand in the world, committed to empowering individuals to express themselves through high-quality, hand-finished jewellery. The company's focus on sustainability, transparency in recruitment, and a culture of creativity and care make it an exciting workplace.

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PANDORA Jewelry

Retail & Consumer Goods
Industry
501-1000
Employees
1912
Founded Year

Mission & Purpose

Pandora is a global jewellery brand renowned for its high-quality, hand-finished products, including charms, bracelets, rings, necklaces, and earrings. Their ultimate goal is to provide affordable luxury and unique, personal jewellery that allows individuals to express their personal style and commemorate life’s special moments. Pandora aims to inspire women around the world by offering a versatile range of pieces that can be customised and cherished, enhancing everyday life with beauty and elegance.

Culture & Values

  • WE DREAM, are visionary and go beyond the obvious

  • WE DARE to pursue bold ambitions with courage and speed

  • WE CARE deeply about each other, our customers and the planet we all share. Every day we strive to be a fulfilling workplace, where each of us can thrive and contribute, where talents can grow

  • WE DELIVER on our promises to colleagues, customers, partners and stakeholders

Benefits

  • Rewards and recognition

    Day-to-day, on-the-job development is essential for any brand. We pay attention to effort and outside-the-box thinking. We reward initiative with development. Results with responsibility. And drive with freedom.

  • Competitive compensation

    Pandora offers competitive compensation packages and, depending on where in the organisation you work, performance-based bonuses. Pandora has dedicated resources working full time to ensure highly competitive compensation and benefit offerings to our employees.

  • Work life balance

    Pandora works hard to maintain a fulfilling, sustainable work-life balance throughout our organisation. We work hard, but we know that to stay innovative, we need to take breaks from work and invest in our lives beyond the office, store or production space. From paid time off to paid maternity/paternity/adoption leave – each region offers attractive benefits to help our people shine.