Store Supervisor

Ryman

Oct 31, 2024

Applications are closed

Job
Full-time
Entry Level
Customer Relations
Hospitality & Retail
London

Requirements

Are you looking to join our set?
If so we have an exciting opportunity to sharpen your skills and become a Supervisor working 30 hours per week.(6 months)
The Role:
As a Store Supervisor you will be responsible for supporting the store management team, you'll be tasked with driving forward both turnover and revenues from the store based on lean principles. Keeping a close focus on customer service, you will be an ambassador of the Ryman brand.
What you will get from us:
Fantastic training to help you complete your role and be the best you can be, with the option to continue your development into a more senior role, if you choose to progress within the business
A great Team to work with where you can progress and make a difference at all levels
Access to mental health first aiders
Ongoing incentives to reward your performance
Company Pension scheme
Apprenticeship scheme to continue your development
Generous discount at TPRG and on our benefits hub
What will you do?
Act as an ambassador for Ryman and the wider Theo Paphitis Retail Group by showing interest in learning everything about the business and your role and positively sharing this knowledge with our customers
Contribute towards making Ryman the number one High Street Stationer by providing a consistent high level of customer service
Drive a culture of excellent customer service ensuring all team members engage with customers enthusiastically, Assist with the training of colleagues, utilising available tools to maximise the performance of the team
Ensure the security and accuracy of all company systems and ensure that all systems are utilised by all team members as per company policies and procedures
Promote high visual merchandising standards; ensuring that store housekeeping standards are high and continually achieved
In the absence of the Store/Deputy Manager assume full accountability for the overall security and safety of our people and property ensuring the Branch operates in line with company policies and procedures. Motivate all colleagues to drive sales and to achieve required KPIs. Liaise with the Retail Support Centre should any issues need to be reported. Support with any weekly time sheets.
Who we are:
Henry J Ryman, founder of Ryman, opened his first store in London at Great Portland Street in 1893. Ryman is part of Theo Paphitis Retail Group, which comprises Ryman, Robert Dyas, Boux Avenue and the London Graphic Centre.
Ryman is an equal opportunities employer. Our policy is to recruit a diverse workforce and follow the guidelines of the Equality Act. Our mission is to welcome everyone and create inclusive teams. We celebrate difference, encourage everyone to join us, and be themselves at work.

Responsibilities

Act as an ambassador for Ryman and the wider Theo Paphitis Retail Group by showing interest in learning everything about the business and your role and positively sharing this knowledge with our customers
Contribute towards making Ryman the number one High Street Stationer by providing a consistent high level of customer service
Drive a culture of excellent customer service ensuring all team members engage with customers enthusiastically
Assist with the training of colleagues, utilising available tools to maximise the performance of the team
Ensure the security and accuracy of all company systems and ensure that all systems are utilised by all team members as per company policies and procedures
Promote high visual merchandising standards; ensuring that store housekeeping standards are high and continually achieved
In the absence of the Store/Deputy Manager assume full accountability for the overall security and safety of our people and property ensuring the Branch operates in line with company policies and procedures
Motivate all colleagues to drive sales and to achieve required KPIs
Liaise with the Retail Support Centre should any issues need to be reported
Support with any weekly time sheets

FAQs

What are the working hours for the Store Supervisor position?

The Store Supervisor position requires working 30 hours per week.

What is the duration of the Store Supervisor role?

The role is temporary for 6 months.

What training will I receive as a Store Supervisor?

You will receive fantastic training to help you excel in your role, with the option for further development into a more senior position if you choose.

Is there an opportunity for career progression within the company?

Yes, there is the option to progress within the business and develop into more senior roles.

What benefits does Ryman offer to employees?

Benefits include access to mental health first aiders, ongoing performance incentives, a company pension scheme, an apprenticeship scheme, and a generous employee discount.

What is the main focus of the Store Supervisor role?

The main focus is to support the store management team in driving turnover and revenues while ensuring high levels of customer service and maintaining store standards.

How should I engage with customers as a Store Supervisor?

You should act as an ambassador for Ryman by demonstrating interest in the business, providing high levels of customer service, and training team members to engage enthusiastically with customers.

What responsibilities will I have in the absence of the Store/Deputy Manager?

You will assume full accountability for the security and safety of the store, motivate colleagues to drive sales, ensure compliance with company policies, and report any issues to the Retail Support Centre.

Is Ryman an equal opportunities employer?

Yes, Ryman is an equal opportunities employer and is committed to recruiting a diverse workforce while creating inclusive teams.

How does Ryman encourage inclusivity among employees?

Ryman celebrates differences and encourages everyone to join and be themselves at work, following the guidelines of the Equality Act.

Ryman

Everything you need for work, home office, hobbies, travel & studies ️✏️ #relyonryman

Retail & Consumer Goods

Industry

1001-5000

Employees

Mission & Purpose

Since 1893 Ryman has been a leading name on the high street, providing our customers all over the UK with pens, pencils, calculators, notebooks, and more stationery essentials. What you might not know is that we also pride ourselves on our wide range of office supplies, technology, and garden furniture. Our experts hand-select every item from ballpoint pens to printers to hot tubs, and we have exclusive products from brands that you love and trust, like HP, Biro, Really Useful Boxes, and more. We also provide office essentials to businesses, enterprises, and education. Whether your company is office-based or home-based, our range has everything your employees need from home office desks, copy paper with bulk discount, and hot drinks. One of our specialist team members is on hand to help with your business ordering, offering you fast delivery and the option to pay by credit. So if you need school supplies for your little ones, craft activities to keep them busy in the school holidays, furniture for your home office, and canteen supplies for your company premises, you can rely on Ryman. We have everything you need for work, home, and learning.