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Strategic Alliances Executive

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Business, Operations & Strategy
  • London

AI generated summary

  • You need experience in commercial, analytical, or operational roles, strong airline industry interest, and advanced Excel/PPT skills. Knowledge of Tableau/SQL is a plus. Prioritize competing demands effectively.
  • You will manage partnerships, solve revenue issues, analyze performance, benchmark competitors, and enhance customer experiences while developing best practices in partnership management.

Requirements

  • Relevant experience in commercial, analytical, or operational roles, including exposure to structured, cross‑functional project delivery in complex organisations.
  • Strong interest in the airline and travel sector, with developing understanding of airline partnerships and the broader commercial landscape.
  • Advanced user of core business tools, including Excel and PowerPoint for data analysis and persuasive storytelling, with exposure to Tableau or SQL beneficial and a proven ability to prioritise competing demands.

Responsibilities

  • This role is designed to offer structured development across partnerships, analytics and stakeholder management, with a clear pathway towards greater ownership during time in role.
  • As you build your project management capability, you will contribute to the delivery of new partnerships and improvements to existing ones, as well as the development and coordinated execution of promotional activities and initiatives with internal stakeholders. You will be involved in developing new partnership models for British Airways' existing and new strategic partners.
  • Your analytical approach will allow you to generate insights, recommendations and proactively manage to maximise account performance against Alliances KPIs, and to contribute to the development and execution of account plans.
  • Regular activities include:
  • Progressing day to day account problem solving for revenue impacting issues both internally and with the partner airline
  • Benchmarking competitors and monitoring industry developments
  • Delivery of exceptional customer experience across partnerships-enabled journeys
  • Developing effective processes and best practice for partnership management

FAQs

What is the role of a Strategic Alliances Executive at British Airways?

The Strategic Alliances Executive plays a key role in extending British Airways' network and Frequent Flyer Program through airline partnerships, engaging with partners and internal stakeholders to contribute to new partnerships and improvements to existing ones.

What skills should I have for this position?

You should have strong analytical and communication skills, a proactive and commercially minded approach, and the ability to manage projects effectively, as well as a strong interest in the airline and travel sector.

Is prior experience required for this role?

Yes, relevant experience in commercial, analytical, or operational roles is preferred, particularly with exposure to structured, cross-functional project delivery in complex organisations.

What tools will I need to be proficient in for this job?

You should be an advanced user of core business tools, including Excel and PowerPoint for data analysis, with exposure to Tableau or SQL being beneficial.

How does British Airways support career development for employees?

British Airways encourages development by offering various opportunities across the business, allowing employees to take on new challenges and progress in their careers.

Are there any travel benefits associated with the job?

Yes, employees receive access to staff travel benefits, including unlimited standby tickets on British Airways flights and up to 30 discounted 'Hotline' airfares per year for themselves, friends, and family.

What is the hybrid working model like at British Airways?

The team operates on a flexible hybrid model, with three days working from the Waterside (HQ) and two days remotely, allowing for flexibility based on individual commitments.

Does British Airways promote inclusion and diversity in the workplace?

Yes, British Airways is committed to creating an inclusive environment and values diverse representation among its employees, recognizing the uniqueness and creativity each individual brings to the team.

What are the main responsibilities of the Strategic Alliances Executive?

Responsibilities include developing and managing partnerships, solving day-to-day account issues, benchmarking competitors, ensuring exceptional customer experiences, and creating effective partnership management processes.

What traits do you look for in a candidate for this role?

We look for candidates who are outcome-focused, commercially minded, highly collaborative, resilient, and comfortable operating in ambiguous environments while effectively engaging with various stakeholders.

The flag carrier of the United Kingdom

Travel & Leisure
Industry
10,001+
Employees
1919
Founded Year

Mission & Purpose

At British Airways, we take huge pride in our past – but we’re looking to the future as an airline that loves embracing the best of modern Britain. Our country’s creativity, diversity, style, wit and warmth are the same special qualities that make us who we are. Now, we’re looking to build on this spirit and passion to make tomorrow even better. If you’re made the same way as us, discover how great it feels to connect Britain with the world, and the world with Britain like no one else.

Benefits

  • Discounted travel

    Heavily discounted air travel for yourself, friends and family accompanied with a generous annual leave entitlement or 26 days to turn your bucket list into reality.

  • Champion Sustainability

    Play a part in driving our sustainability agenda through fundraising for charity partners, volunteering for charities or championing our colleague diversity networks.

  • Become an ambassador

    Access our Graduate and Apprentice Networks to learn from current and former colleagues on our schemes, and volunteer to inspire the next generation to consider an aviation career.