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Strategic Operations Associate, Mobility Operations

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Uber

1mo ago

  • Job
    Full-time
    Junior Level
  • Consulting
    Business, Operations & Strategy
  • New York

AI generated summary

  • You need a bachelor's degree, 1+ years in relevant fields, Excel and SQL proficiency, data storytelling skills, and the ability to collaborate and execute tasks in a fast-paced environment.
  • You will develop strategies, analyze metrics, solve problems, optimize processes, improve products, and collaborate with cross-functional teams to enhance operational efficiency and marketplace experience.

Requirements

  • Bachelor's degree required
  • 1+ years of experience in investment banking, consulting, business intelligence, strategy or related experience
  • Excel proficiency (modeling, data visualization)
  • Working knowledge in applying SQL, Python, R, Stata or similar statistical languages and tools
  • High-growth operations or startup experience is strongly preferred
  • Phenomenal collaborator, and someone who proactively works across teams, able to influence senior and external stakeholders
  • Storytelling through Data: Transform data analyses into an understandable storyline across tech and non-tech audiences in order to influence business decisions
  • Data-Driven Mentality: Make strategic decisions based on data analysis and interpretation. Experience getting in the weeds of data, balanced with the ability to see the big picture
  • Communication: Ability to interpret and present data to various audiences in an engaging and comprehensive, yet succinct manner
  • Teamwork: Demonstrate optimism, respect others, and promote a team environment where individuals can communicate and contribute freely. Ability to work with people from diverse backgrounds and responsibilities. Maintains healthy working relationships, even in disagreement
  • Executional Excellence: Ability to work and accomplish multiple tasks in parallel, delivering results in a fast-paced and ambiguous environment, while maintaining high-quality work standards
  • Planning & Organization: Ability to create detailed project plans with project stages, milestones, basic interdependencies, and owners

Responsibilities

  • What You'll Do
  • Strategic Ownership: Help develop, lead, and implement strategy to achieve business priorities
  • Business Influence: Monitor, understand, and interpret key operational and financial metrics to help figure out strategy and action plans. Develop and apply understanding of the levers that move our business
  • Problem Solving: Identify the root cause of risks and opportunities, propose multiple, practical solutions, and weigh tradeoffs to recommend best approach
  • Process Optimization: Implement, optimize, and scale core analyses and processes, regularly reviewing performance
  • Product Improvement: Proactively search for new features or improvements that could improve the experience on and efficiency of our marketplace, measure their impact and collaborate with Product teams to implement launches
  • Stakeholder Management: Maintain productive working relationships with immediate team and cross-functional partners across operations, marketing, customer support, product, policy, and legal to scope, test and implement initiatives

FAQs

What is the primary responsibility of a Strategic Operations Associate in Mobility Operations at Uber?

The primary responsibility is to develop and implement strategies to achieve business priorities, manage cross-functional partners, and identify and solve operational weaknesses while balancing marketplace dynamics.

What qualifications are necessary for this position?

A Bachelor's degree and at least 1 year of experience in investment banking, consulting, business intelligence, strategy, or a related field are required. Additionally, proficiency in Excel is essential.

Are there preferred qualifications for this role?

Yes, preferred qualifications include working knowledge of SQL, Python, R, or similar statistical tools, high-growth operations or startup experience, and strong collaboration and communication skills.

What kind of analytical skills are required for the role?

Candidates should be adept at transforming data analyses into engaging storylines for technical and non-technical audiences, making data-driven strategic decisions, and presenting data clearly to influence business outcomes.

Is previous industry experience important for this role?

Yes, experience in high-growth operations or startups is strongly preferred as it aligns with the fast-paced nature of the role.

What personal qualities are valued for this position?

Phenomenal collaboration, executional excellence, a data-driven mentality, and the ability to maintain healthy working relationships are highly valued traits.

What type of work environment should candidates expect?

Candidates should expect a fast-paced and ambiguous work environment that requires multitasking and delivering high-quality results.

What is the salary range for this role based in Chicago, IL?

The salary range for this role in Chicago, IL, is USD$95,500 per year - USD$106,250 per year.

Are there additional compensation and benefits?

Yes, employees are eligible to participate in Uber's bonus program, may receive equity awards, and have access to various benefits, including a 401(k) plan.

What type of projects will a Strategic Operations Associate work on?

Projects may include balancing the marketplace, deploying earner promotions, managing local markets, optimizing processes, and collaborating with Product teams to implement new features or improvements.

Can you describe the importance of stakeholder management in this role?

Stakeholder management is crucial as it involves maintaining productive working relationships with diverse cross-functional partners, which is essential for successfully scoping, testing, and implementing initiatives.

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Uber

We reimagine the way the world moves for the better.

Technology
Industry
10,001+
Employees
2009
Founded Year

Mission & Purpose

We are Uber. The go-getters. The kind of people who are relentless about our mission to help people go anywhere and get anything and earn their way. Movement is what we power. It’s our lifeblood. It runs through our veins. It’s what gets us out of bed each morning. It pushes us to constantly reimagine how we can move better. For you. For all the places you want to go. For all the things you want to get. For all the ways you want to earn. Across the entire world. In real time. At the incredible speed of now. The idea for Uber was born on a snowy night in Paris in 2008, and ever since then our DNA of reimagination and reinvention carries on. We’ve grown into a global platform powering flexible earnings and the movement of people and things in ever expanding ways. We’ve gone from connecting rides on 4 wheels to 2 wheels to 18-wheel freight deliveries. From takeout meals to daily essentials to prescription drugs to just about anything you need at any time and earning your way. From drivers with background checks to real-time verification, safety is a top priority every single day. At Uber, the pursuit of reimagination is never finished, never stops, and is always just beginning.

Culture & Values

  • Go get it

    Bring the mindset of a champion. Our ambition is what drives us to achieve our mission. How we define a champion mindset isn’t based on how we perform on our best days, it’s how we respond on the worst days. We hustle, embrace the grind, overcome adversity, and play to win for the people we serve. Because it matters.

  • Trip obsessed

    Make magic in the marketplace. The trip is where the marketplace comes to life. The earner, rider, eater, carrier and merchant are the people who connect in our marketplace - and we see every side. This requires judgment to make difficult trade-offs, blending algorithms with human ingenuity, and the ability to create simplicity from complexity. When we get the balance right for everyone, Uber magic happens.

  • Build with heart

    We care. We work at Uber because our products profoundly affect lives and we care deeply about our impact. Putting ourselves in the shoes of the people who connect in our marketplace helps us build better products that positively impact our communities and partners. Our care drives us to perfect our craft.

  • Stand for safety

    Safety never stops. We embed safety into everything we do. Our relentless pursuit to make Uber safer for everyone using our platform will continue to make us an industry leader for safety. We know the work of safety never stops, yet we can and will challenge ourselves to always be better for the communities we serve.

  • See the forest and the trees

    Know the details that matter. Building for the intersection of the physical and digital worlds at global scale requires seeing the big picture and the details. Knowing the important details can change the approach, and small improvements can compound into enormous impact over time.

  • One Uber

    Bet on something bigger. It’s powerful to be a part of something bigger than any one of us, or any one team. That’s why we work together to do what’s best for Uber, not the individual or team. We actively support our teammates, and they support us - especially when we hit the inevitable bumps in the road. We say what we mean, disagree and commit, and celebrate our progress, together.

  • Great minds don't think alike

    Diversity makes us stronger. We seek out diversity. Diversity of ideas. Identity. Ethnicity. Experience. Education. The more diverse we become, the more we can adapt and ultimately achieve our mission. When we reflect the incredible diversity of the people who connect on our platform, we make better decisions that benefit the world.

Benefits

  • Comprehensive Healthcare

  • Flexible Work

  • Uniquely Uber

  • Health & Wellness