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Supermarket Assistant

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail

AI generated summary

  • You need strong communication skills, a team player attitude, and ideally some experience in customer service and knowledge of food trends. Flexibility to support the whole branch is essential.
  • You will replenish stock, prepare online orders, reduce waste, support the team with various tasks, and maintain a safe and tidy shop environment.

Requirements

  • Essential Skills/experience You'll Need
  • Communication skills to enable you to work effectively as part of a team and with our customers.
  • Desirable Skills/experience You May Have
  • Experience of working in a customer facing role is welcomed.
  • Up to date knowledge and strong interest in food and drink trends.
  • Flexible approach to ensure the support of the whole branch.

Responsibilities

  • Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
  • Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
  • Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
  • Working with the wider shop team to support when needed including; checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
  • Maintain a safe and tidy working environment with general shopkeeping tasks.

FAQs

What are the primary responsibilities of a Supermarket Assistant?

As a Supermarket Assistant, your primary responsibilities include stock replenishment, fulfilling online customer orders, reducing wastage by managing product due diligence, supporting checkout and Click & Collect orders, and maintaining a safe and tidy working environment.

Is prior experience in a customer-facing role necessary for this position?

While previous experience in a customer-facing role is welcomed, it is not strictly necessary.

What essential skills are required for this role?

Essential skills include effective communication skills to work as part of a team and interact with customers.

Are there opportunities for flexible working arrangements?

Yes, we support flexible working arrangements, which may include flexible or compressed hours, job sharing, or shorter-hour contracts where possible.

What kind of training or support can I expect as a new employee?

You can expect training and support to help you adapt to the role, including guidance on shopkeeping tasks and customer service standards.

What are the values of the company I will be working for?

The company values ownership, kindness, respect, embracing differences, and creating an environment where everyone can thrive.

Are there any background checks required for this position?

Yes, some roles are subject to pre-employment vetting, which may include DBS checks and financial probity checks, if necessary.

What sets this supermarket apart from its competitors?

This supermarket distinguishes itself through Partner-led service and a strong passion for food, aiming to create a trusting and loyal customer base.

Can I apply if I have a disability that may require reasonable adjustments?

Yes, we encourage you to contact us as soon as possible if you require a reasonable adjustment to complete your application or during the recruitment process.

When should I apply for this position?

We recommend applying early, as we may close vacancies if we receive a high volume of applications.

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Retail & Consumer Goods
Industry
10,001+
Employees
1904
Founded Year

Mission & Purpose

Waitrose & Partners is a British supermarket chain that offers a wide range of high-quality groceries, including fresh produce, meat, dairy, bakery items, and specialty products. Their ultimate mission is to provide customers with superior food and exceptional service, creating a delightful shopping experience. Waitrose's purpose is to promote sustainable and ethical practices by sourcing responsibly, supporting local producers, and reducing environmental impact, while also ensuring the well-being and development of their employees as partners in the business.