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Claire's

Nov 9, 2024

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Hospitality & Retail
  • Quick Apply

AI generated summary

  • You need some high school education, 1 year retail experience, strong communication and math skills, basic computer knowledge, ability to lift up to 75 lbs, and proficiency with POS systems.
  • You will drive sales, provide exceptional customer service, manage store operations in management's absence, assist with deliveries and merchandising, and ensure an inviting shopping experience.

Requirements

  • Some high school required
  • Minimum 1 year retail experience
  • Excellent verbal/written communication and organizational skills
  • Basic computer skills
  • Understands the importance of Customer Service
  • Sound understanding of mathematics and strong reading comprehension skills
  • Ability to stand during scheduled shifts
  • Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally
  • Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting Customers
  • Ability to operate POS system

Responsibilities

  • Supporting your Store Manager and Assistant Store Manager with the achievement of retail store targets by driving sales
  • In the absence of any other management they may open and close the store and are responsible at that point for ensuring that the store trades safely and legally
  • Delivering sales through friendly and efficient customer service
  • Ensuring our customers have a fun and enjoyable shopping experience
  • Demonstrating Claire’s products
  • Assisting customers with their queries using your product knowledge
  • Assisting with processing store deliveries, visual merchandising, stock takes, markdowns and promotions
  • Ear piercing (you will receive full training)
  • Ensuring the store looks presentable and inviting to our customers

FAQs

What are the primary responsibilities of a 3rd Keyholder at Claire's?

As a 3rd Keyholder, you will support the Store Manager and Assistant Store Manager in achieving retail targets, open and close the store in their absence, deliver excellent customer service, assist with store operations, and maintain a presentable store environment.

What qualifications do I need to apply for this position?

You need to have completed some high school, possess a minimum of 1 year of retail experience, have excellent communication and organizational skills, basic computer skills, and a sound understanding of customer service and mathematics.

Is prior experience in ear piercing required for this role?

No prior experience in ear piercing is required, as you will receive full training for this task.

What is the expected working environment for this job?

The working environment is retail-focused, involving customer interactions, merchandise handling, and maintaining store appearance. You will need to stand for scheduled shifts and occasionally lift items weighing up to 75 lbs.

What kind of support is offered for employee development at Claire's?

Claire's encourages and supports employee development, providing training and skills necessary for growth within the company for committed and ambitious individuals.

Does Claire's offer accommodations for applicants during the recruitment process?

Yes, Claire's is committed to accommodating applicants' needs upon request throughout all stages of the recruitment process. You should inform them of any accommodations required.

What type of communication skills are required for this position?

Excellent verbal and written communication skills are essential for interacting with customers and team members effectively.

What are the store opening and closing responsibilities of a 3rd Keyholder?

In the absence of other management, the 3rd Keyholder is responsible for opening and closing the store and ensuring that it trades safely and legally during these times.

Are there opportunities for advancement within the company?

Yes, Claire's offers opportunities for advancement for those who are committed, ambitious, and willing to learn.

Is experience with a POS system necessary for this job?

Yes, the ability to operate a POS system is a requirement for the 3rd Keyholder position.

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Claire's

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

For more than 60 years, Claire’s has opened the door to self-discovery for people of all ages. We’re dedicated to encouraging this through each experience and product discovery. As a global brand powerhouse for self-expression, we’re passionate about our purpose and our people. Trusted by consumers around the world, our Claire’s and Icing brands deliver immersive experiences through more than 2,600 company-operated Claire’s and Icing stores in North America and Europe, more than 275 Claire’s franchise stores primarily in the Middle East and South Africa, and over 13,000 concessions globally across 30 retail partners. Behind each consumer experience, is a team of truly inspirational people who show up as they are and encourage others to do the same every day. Supporting our team members as they grow, change and reinvent themselves is how we get stronger and more innovative as an organization, creating an inclusive and diverse culture that inspires us all to dream and achieve.