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Supervisor

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Claire's

Nov 2, 2024

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Hospitality & Retail
  • Quick Apply

AI generated summary

  • You need some high school education, 1 year retail experience, strong communication and math skills, basic computer knowledge, and the ability to lift up to 75 lbs and operate a POS system.
  • You will drive sales, ensure a fun shopping experience, assist customers, manage deliveries and stock, maintain store presentation, and perform ear piercing after training.

Requirements

  • Some high school required
  • Minimum 1 year retail experience
  • Excellent verbal/written communication and organizational skills
  • Basic computer skills
  • Understands the importance of Customer Service
  • Sound understanding of mathematics and strong reading comprehension skills
  • Ability to stand during scheduled shifts
  • Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally
  • Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting Customers
  • Ability to operate POS system

Responsibilities

  • Supporting your Store Manager and Assistant Store Manager with the achievement of retail store targets by driving sales
  • In the absence of any other management they may open and close the store and are responsible at that point for ensuring that the store trades safely and legally
  • Delivering sales through friendly and efficient customer service
  • Ensuring our customers have a fun and enjoyable shopping experience
  • Demonstrating Claire’s products
  • Assisting customers with their queries using your product knowledge
  • Assisting with processing store deliveries, visual merchandising, stock takes, markdowns and promotions
  • Ear piercing (you will receive full training)
  • Ensuring the store looks presentable and inviting to our customers

FAQs

What is the job title for this position?

The job title for this position is Supervisor/Key Holder.

Is this a full-time or part-time position?

This is a part-time supervisor/key holder opportunity.

What are the main responsibilities of a supervisor at Claire's?

The main responsibilities include driving sales, opening and closing the store, delivering customer service, ensuring an enjoyable shopping experience, demonstrating products, assisting customers, processing deliveries, and maintaining store appearance.

What is the minimum educational requirement for this position?

Some high school is required.

How much retail experience is required for this role?

A minimum of 1 year of retail experience is required.

What skills are essential for this supervisor position?

Essential skills include excellent verbal/written communication, organizational skills, basic computer skills, strong mathematics understanding, and customer service knowledge.

Will training be provided for ear piercing?

Yes, full training will be provided for ear piercing.

What is the physical requirement regarding lifting?

Candidates should be able to maneuver up to 25 lbs regularly and up to 75 lbs occasionally.

Does Claire's offer opportunities for employee development?

Yes, Claire's encourages and supports employee development and provides the skills needed to grow within the company.

Are there accommodations available for candidates with disabilities?

Yes, Claire's is committed to diversity and will accommodate applicants' needs, upon request, throughout all stages of the recruitment process.

How do I request accommodation during the recruitment process?

To request accommodation, please email Benefits@claires.com.

What type of environment does Claire's promote for its employees?

Claire's promotes a fun work environment and encourages all store members to wear the products.

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Claire's

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

For more than 60 years, Claire’s has opened the door to self-discovery for people of all ages. We’re dedicated to encouraging this through each experience and product discovery. As a global brand powerhouse for self-expression, we’re passionate about our purpose and our people. Trusted by consumers around the world, our Claire’s and Icing brands deliver immersive experiences through more than 2,600 company-operated Claire’s and Icing stores in North America and Europe, more than 275 Claire’s franchise stores primarily in the Middle East and South Africa, and over 13,000 concessions globally across 30 retail partners. Behind each consumer experience, is a team of truly inspirational people who show up as they are and encourage others to do the same every day. Supporting our team members as they grow, change and reinvent themselves is how we get stronger and more innovative as an organization, creating an inclusive and diverse culture that inspires us all to dream and achieve.