Logo of Huzzle

Home

Matches

Explore

Manage

Supervisor

image

Yours Clothing

Nov 5, 2024

Applications are closed

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Hospitality & Retail
  • London

Requirements

  • 1. A warm, friendly and engaging personality is essential.
  • 2. To be highly motivated and a desire to be the best with an energy and enthusiasm to succeed.
  • 3. A proven ability to work well within a team and to use own initiative.
  • 4. Ability to adapt to frequent change and a high pressure environment - you will need to work hard and smart.
  • 5. Experience in a customer service role with face-to-face customer contact is highly desirable.
  • 6. Experience in a retail environment with a quality brand is desirable but not essential.
  • 7. Knowledge and understanding of High Street fashion.

Responsibilities

  • Provide back-up management support and be responsible for the running of the Store on adhoc days.
  • Optimise sales and individual customer purchases.
  • Engage the customer by delivering a first class customer service.
  • Operate till and handle financial transactions.
  • Replenish stock with our fantastic products and specialist brands.
  • Assist with deliveries and stock handling on a regular basis - we are busy!
  • Undertake cleaning and housekeeping duties.
  • Ensure compliance with all company procedures.
  • Take responsibility for personal development and actively seek opportunities for improvement.
  • Responsible for Health and Safety.
  • Responsible for opening and closing the store in the absence of management.
  • Cashing up at the end of the day and ensuring correct procedures are followed.
  • Training and coaching store colleagues as and when required.

FAQs

What is the salary for the Supervisor position?

The salary for the Supervisor position is £12.03 per hour.

Where is the location of the job?

The location of the job is Surrey Quays.

What are the contracted hours for this role?

The contracted hours are a minimum of 28 hours per week, with an expectation to work more hours, especially during peak trading periods.

Is this position permanent?

Yes, this is a permanent, part-time vacancy.

What are the key duties of the Supervisor?

Key duties include providing back-up management support, optimising sales, delivering first-class customer service, handling financial transactions, stock replenishment, and training colleagues.

What qualities are required from team members?

Team members should have a warm personality, high motivation, ability to work well in a team, adaptability to change, experience in customer service, and knowledge of high street fashion.

What benefits are offered for this position?

Benefits include a 50% discount on all brands, enhanced holiday allowance, pension and life assurance, a bonus scheme, and retail discounts.

What kind of experience is desirable for this role?

Experience in a customer service role with face-to-face contact and experience in a retail environment with a quality brand are desirable but not essential.

Are there opportunities for personal development?

Yes, taking responsibility for personal development and actively seeking opportunities for improvement is encouraged.

What are the cleaning responsibilities associated with this role?

The Supervisor will undertake cleaning and housekeeping duties as part of their responsibilities.

image

Yours Clothing

The UK's best loved plus-size fashion retailer

Retail & Consumer Goods
Industry
501-1000
Employees
2007
Founded Year

Mission & Purpose

We are a fast growing and much-loved fashion curve retailer. We believe that fashion is for everyone, regardless of size. Now, we are a truly global business. We operate a number of websites in various different languages, shipping to over 90 countries. We also have stores across the UK and EU And we're still growing rapidly! Our business operates from our UK head office in Peterborough, which houses our online business, a photography studio, our warehouse, customer service department and all other head office divisions fully operating under one roof.

Culture & Values

  • Fit & Flatter

    We have an in-house team that fit our garments on plus size women, so that we can ensure that you receive the highest quality products that fit and flatter your curves

  • Quality

    We are uncompromising on quality. From the fabrics we select, the trims, and accessories added, no short cuts are accepted. Every garment sold has a money back guarantee if you are not fully satisfied with your purchase

  • On Trend

    Whilst we continually provide you with everyday essentials for your wardrobe, we also work hard to ensure we have all the latest season’s trends in our collections, from outerwear, dresses, tops, bottoms, footwear, lingerie nightwear and accessories

  • Great Value

    We work closely with the best suppliers, and keep our costs to a minimum, so that we can provide you with the best quality clothing at affordable prices. We have an ‘all sizes one price’ philosophy, and believe that looking good and feeling great in your clothes should be for all women regardless of size

  • SERVICE

    We have hundreds of friendly store staff who offer expert style advice and have an extensive knowledge of our products and are also our customers. Our head office-based Customer Service team are also on hand 7 days a week to help with any customer queries