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Supervisor - Portsmouth

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Claire's

Oct 4, 2024

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Hospitality & Retail
  • Portsmouth
  • Quick Apply

AI generated summary

  • You need some high school education, 1+ years of retail experience, strong communication and math skills, basic computer skills, and the ability to lift up to 75 lbs and stand during shifts.
  • You will drive sales, deliver customer service, manage store operations, assist with product queries, support visual merchandising, process deliveries, and ensure an inviting shopping experience.

Requirements

  • Some high school required
  • Minimum 1 year retail experience
  • Excellent verbal/written communication and organizational skills
  • Basic computer skills
  • Understands the importance of Customer Service
  • Sound understanding of mathematics and strong reading comprehension skills
  • Ability to stand during scheduled shifts
  • Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally
  • Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting Customers
  • Ability to operate POS system

Responsibilities

  • Supporting your Store Manager and Assistant Store Manager with the achievement of retail store targets by driving sales
  • In the absence of any other management they may open and close the store and are responsible at that point for ensuring that the store trades safely and legally
  • Delivering sales through friendly and efficient customer service
  • Ensuring our customers have a fun and enjoyable shopping experience
  • Demonstrating Claire’s products
  • Assisting customers with their queries using your product knowledge
  • Assisting with processing store deliveries, visual merchandising, stock takes, markdowns and promotions
  • Ear piercing (you will receive full training)
  • Ensuring the store looks presentable and inviting to our customers

FAQs

What are the main responsibilities of a Supervisor at Claire's?

As a Supervisor at Claire's, you will support the Store Manager and Assistant Store Manager in achieving retail store targets, deliver friendly customer service, manage the store's presentation, assist with deliveries and stock management, and may open and close the store when necessary.

Do I need previous experience to apply for this position?

Yes, a minimum of 1 year of retail experience is required for this role.

What qualifications do I need to apply for this Supervisor position?

You should have some high school education, excellent communication and organizational skills, basic computer skills, an understanding of customer service, and the ability to perform physical tasks related to the job.

Is there training provided for new employees?

Yes, Claire's provides full training for specific tasks, such as ear piercing.

What physical capabilities are required for this job?

Candidates must be able to stand during scheduled shifts, maneuver up to 25 lbs regularly, and up to 75 lbs occasionally, which may include bending, stooping, reaching, and climbing.

How important is customer service in this role?

Customer service is extremely important as the role involves delivering sales through friendly and efficient service and ensuring a fun shopping experience for customers.

Is this position part-time or full-time?

This position is a part-time Supervisor role.

What is Claire's stance on diversity and inclusion?

Claire's is an equal opportunity employer committed to diversity, equity, and inclusion, encouraging applications from underrepresented groups, including those with disabilities.

Will I be required to operate a POS system?

Yes, operating the POS system is part of the responsibilities of a Supervisor at Claire's.

What kind of store environment can I expect at Claire's?

Claire's promotes a fun work environment where store members are encouraged to wear the product and support each other's development.

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Claire's

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

For more than 60 years, Claire’s has opened the door to self-discovery for people of all ages. We’re dedicated to encouraging this through each experience and product discovery. As a global brand powerhouse for self-expression, we’re passionate about our purpose and our people. Trusted by consumers around the world, our Claire’s and Icing brands deliver immersive experiences through more than 2,600 company-operated Claire’s and Icing stores in North America and Europe, more than 275 Claire’s franchise stores primarily in the Middle East and South Africa, and over 13,000 concessions globally across 30 retail partners. Behind each consumer experience, is a team of truly inspirational people who show up as they are and encourage others to do the same every day. Supporting our team members as they grow, change and reinvent themselves is how we get stronger and more innovative as an organization, creating an inclusive and diverse culture that inspires us all to dream and achieve.