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Supervisor - Southampton

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Claire's

Oct 20, 2024

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Hospitality & Retail
  • Southampton
  • Quick Apply

AI generated summary

  • You need some high school education, 1 year retail experience, strong communication and math skills, basic computer knowledge, and the ability to lift up to 75 lbs and stand for shifts.
  • You will drive sales, provide excellent customer service, assist with store operations, manage inventory, ensure a welcoming environment, and conduct ear piercings after training.

Requirements

  • Some high school required
  • Minimum 1 year retail experience
  • Excellent verbal/written communication and organizational skills
  • Basic computer skills
  • Understands the importance of Customer Service
  • Sound understanding of mathematics and strong reading comprehension skills
  • Ability to stand during scheduled shifts
  • Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally
  • Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting Customers
  • Ability to operate POS system

Responsibilities

  • Supporting your Store Manager and Assistant Store Manager with the achievement of retail store targets by driving sales
  • In the absence of any other management they may open and close the store and are responsible at that point for ensuring that the store trades safely and legally
  • Delivering sales through friendly and efficient customer service
  • Ensuring our customers have a fun and enjoyable shopping experience
  • Demonstrating Claire’s products
  • Assisting customers with their queries using your product knowledge
  • Assisting with processing store deliveries, visual merchandising, stock takes, markdowns and promotions
  • Ear piercing (you will receive full training)
  • Ensuring the store looks presentable and inviting to our customers

FAQs

What is the role of a 3rd Keyholder at Claire's?

The 3rd Keyholder at Claire's supports the Store Manager and Assistant Store Manager in achieving retail targets, drives sales, opens and closes the store in their absence, delivers excellent customer service, and ensures the store is presentable and inviting.

What are the qualifications required for this position?

The qualifications include some high school education, a minimum of 1 year retail experience, excellent communication and organizational skills, basic computer skills, and a good understanding of customer service.

Is training provided for ear piercing?

Yes, full training is provided for ear piercing.

What are the physical requirements for this job?

The physical requirements include the ability to stand during scheduled shifts, maneuver up to 25 lbs regularly and up to 75 lbs occasionally, and perform tasks such as bending, climbing ladders, and reaching for merchandise.

How does Claire's approach diversity and inclusion?

Claire's is committed to diversity, equity, and inclusion and encourages applications from underrepresented groups, including individuals with disabilities. They also provide accommodations upon request throughout the recruitment process.

What is the store environment like?

Claire's fosters a fun and enjoyable workplace where store members are encouraged to wear the products and develop their skills for career growth.

What kind of products does Claire's specialize in?

Claire's specializes in fashionable jewelry, accessories, and cosmetic products for a diverse customer base ranging from children to young women.

How can applicants request accommodations during the recruitment process?

Applicants can request accommodations by informing Claire's of their needs throughout the recruitment process or by emailing Benefits@claires.com.

Is prior retail experience mandatory for applying?

Yes, a minimum of 1 year of retail experience is required for this position.

Will I need to manage store deliveries and stock management?

Yes, the role includes assisting with store deliveries, visual merchandising, stock takes, markdowns, and promotions.

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Claire's

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

For more than 60 years, Claire’s has opened the door to self-discovery for people of all ages. We’re dedicated to encouraging this through each experience and product discovery. As a global brand powerhouse for self-expression, we’re passionate about our purpose and our people. Trusted by consumers around the world, our Claire’s and Icing brands deliver immersive experiences through more than 2,600 company-operated Claire’s and Icing stores in North America and Europe, more than 275 Claire’s franchise stores primarily in the Middle East and South Africa, and over 13,000 concessions globally across 30 retail partners. Behind each consumer experience, is a team of truly inspirational people who show up as they are and encourage others to do the same every day. Supporting our team members as they grow, change and reinvent themselves is how we get stronger and more innovative as an organization, creating an inclusive and diverse culture that inspires us all to dream and achieve.