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Systems Administrator

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Northumbria Police

Jul 24, 2024

Applications are closed

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Newcastle

Requirements

  • - Relevant experience of working in a service and project managed environment
  • - Strong organisational skills, ideally supported by experience of using a formal project management methodology
  • - Experience in evaluating information and the ability to clearly explain complex issues
  • - Excellent planning and organising skills and the ability to prioritise according to business needs
  • - Strong problem-solving ability with innovative thinking
  • - The ability to build effective relationships with both internal and external stakeholders
  • - The confidence to communicate and adapt your style to various stakeholders

Responsibilities

  • What you’ll do
  • Provide administration support for software issues for example, fault diagnosis, systems testing and daily user access.
  • Ensuring technical environments are being kept up to date and synchronised.
  • Planning and undertaking system configuration for go-live.
  • Contributing to the preservation of data accuracy and integrity and being a point of contact for queries and resolution.
  • Form and maintain working relationships with stakeholders across the Force, identifying collaboration opportunities and attending events for best practice.
  • Manage the delivery of systems upgrades and patches from Suppliers.
  • Assist with the identification of training needs and course content for specific groups of users of the system.
  • Configure and maintain current and future features and functionality provided within the systems to improve effectiveness and enhance the user experience.
  • Utilise in-depth product knowledge to suggest system solutions to improve processes and overcome operational problems. Engage in CAB meetings to advise on configuration changes/enhancements.
  • Maintain excellent knowledge of the current system and any future enhancements.

FAQs

What is the job title for this position?

The job title is Systems Administrator.

Where is the location of the job?

The job is located in Newcastle with hybrid working options available at Forth Banks and remote.

What is the salary range for this position?

The salary range is £30,117 - £32,772.

What type of contract is being offered?

This is a permanent contract.

What are the working hours for this role?

The role is full-time.

When is the closing date for applications?

The closing date for applications is 06/08/2024.

What are some of the responsibilities of a Systems Administrator in this role?

Responsibilities include providing administration support for software issues, ensuring technical environments are updated, planning system configurations for go-live, maintaining data accuracy, managing systems upgrades, and configuring future system features.

What qualifications or experience are required for this position?

Relevant experience in a service and project managed environment, strong organizational skills, and the ability to evaluate information and explain complex issues are required.

What benefits does this role offer?

Benefits include 26 days of leave (increasing with service), enhanced parental leave, flexible working options, a public sector pension scheme, access to private healthcare, and discounts on shopping and dining.

How can I get more information about the role?

For further information, you can contact Louise.Hall@northumbria.police.uk.

What is the probationary period for this role?

There is a six-month probationary period for this role.

What steps should I take if I have a disability and need support during the application process?

You can reach out via careers@northumbria.police.uk for assistance, providing plenty of notice to ensure accommodations can be made.

Are there any specific training or development opportunities offered with this position?

Yes, the force offers mentoring, coaching, online soft skills courses, and leadership development programs to support career growth.

What systems will the Systems Administrator be providing support for?

The Systems Administrator will provide support for systems such as Storm, Aspire, Compass, and Niche.

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Northumbria Police

"Keeping people safe and fighting crime."

Law
Industry
1001-5000
Employees

Mission & Purpose

This is the official LinkedIn page for Northumbria Police. 🚓 Our purpose at Northumbria Police is simple: to keep people safe and to fight crime. But it takes more than officers alone to do the job – and that’s where our 2,000 strong team of police staff come in. As one of England's largest police forces, we offer a wide range of departments and specialisms with endless opportunities. Our support includes mentoring, coaching, online soft skills courses, and leadership programmes to help you achieve your career goals. We value respect and inclusivity in the workplace and have been recognized as a top 50 UK inclusive employer. We prioritise employee health and wellbeing with year-round events, a 24/7 welfare support hotline, and a leading approach to neurodiversity. Joining Team NP is so much more than just a job, it’s a chance to be a part of something that really matters.