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Talent Acquisition Coordinator

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American Express

4d ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    People, HR & Administration
  • New York

AI generated summary

  • You need strong organizational skills, excellent communication, high-volume scheduling experience, attention to detail, MS Office proficiency, collaboration skills, and familiarity with ATS.
  • You will coordinate candidate scheduling, manage recruitment workflows, troubleshoot issues, ensure data integrity, and support recruiting events and programs.

Requirements

  • Strong organizational and time-management skills, with the ability to manage multiple priorities simultaneously.
  • Excellent written and verbal communication skills with a professional, candidate-focused approach.
  • Demonstrated experience managing high-volume scheduling in a fast-paced environment.
  • Ability to navigate ambiguity, exercise sound judgment, and remain composed under pressure.
  • Exceptional attention to detail and commitment to accuracy.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Ability to collaborate effectively with candidates, hiring leaders, and team members in a clear, engaging, and persuasive manner.
  • Flexibility to learn new processes quickly and adapt to new tools, technologies, and evolving business needs.
  • Over one year of experience thriving in a fast-paced, customer-focused environment.
  • Familiarity with recruitment systems, tools, and platforms (e.g., Taleo or similar ATS).

Responsibilities

  • End-to-End Candidate Coordination
  • Ensure a seamless pre-offer recruitment experience by serving as the main logistics contact for candidates, hiring leaders, and recruiters.
  • Coordinate scheduling for multi-stage interviews—including video, phone, panel, and in-person sessions—across multiple time zones and stakeholders.
  • Troubleshoot and resolve last-minute schedule changes or technology issues, escalating appropriately when needed.
  • Process & Workflow Management
  • Oversee the full requisition audit process, flagging and communicating any findings or required corrections to recruiters as needed.
  • Utilize recruitment technologies and systems (e.g., ATS, scheduling tools) to maintain timely and accurate workflow execution.
  • Ensure all pre-offer recruitment coordination activities meet established service-level agreements (SLAs).
  • Maintain exceptional data integrity across all systems and touchpoints throughout the recruitment lifecycle.
  • Event & Program Support
  • Assist in planning and executing recruiting events; provide onsite support as required.
  • Deliver flexible support to Coordination Hub programs and cross-market initiatives as business needs evolve.

FAQs

What is the role of a Talent Acquisition Coordinator at American Express?

The Talent Acquisition Coordinator plays a vital role in delivering a seamless, high-quality recruitment experience for candidates, hiring leaders, and recruiters by managing logistics throughout the pre-offer recruitment lifecycle.

What are the key responsibilities of this position?

Key responsibilities include end-to-end candidate coordination, managing scheduling for interviews, overseeing requisition audits, maintaining data integrity, and providing support for recruiting events and programs.

What qualifications are required to apply for this position?

Required qualifications include strong organizational skills, excellent written and verbal communication, experience in high-volume scheduling, attention to detail, and proficiency in Microsoft Office Suite.

Is experience with recruitment systems necessary for this role?

While not mandatory, familiarity with recruitment systems, tools, and platforms (e.g., Taleo or a similar ATS) is preferred.

What is the hourly pay range for this job?

The salary range for this position is $20.00 to $35.82 hourly, plus bonus and benefits.

What benefits does American Express offer to employees?

American Express offers a range of benefits, including competitive salaries, bonus incentives, retirement savings plans, health insurance, flexible work models, paid parental leave, wellness support, and career development opportunities.

Is there support for remote work flexibility?

Yes, American Express offers a flexible working model, which may include hybrid, onsite, or fully virtual arrangements depending on the role and business needs.

Does American Express promote diversity in hiring?

Yes, American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

What type of work environment can I expect as a Talent Acquisition Coordinator?

You can expect a collaborative and fast-paced work environment that prioritizes a great colleague experience, learning, and professional development.

Is employment eligibility required for this position?

Yes, employment eligibility to work with American Express in the United States is required, and the company will not pursue visa sponsorship for this role.

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American Express

Finance
Industry
10,001+
Employees
1850
Founded Year

Mission & Purpose

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together.

Culture & Values

  • We Back Our Customers

    Relationships are at the heart of our business. We strive to be essential to our customers by delivering exceptional products, services and experiences every day – and promise to have their backs in everything we do.

  • We Make It Great

    We deliver an unparalleled standard of excellence in everything we do, staying focused on the biggest opportunities to be meaningful to our customers. From our innovative products to our world-class customer service, our customers expect the best—and our teams are proud to deliver it.

  • We Do What’s Right

    Customers choose us because they trust our brand and people. We earn that trust by ensuring everything we do is reliable, consistent, and with the highest level of integrity.

  • We Respect People

    We trust and respect one another for who we are and what we contribute. We are accountable to one another and empower every voice through open, courageous dialogue so others feel heard.

  • We Embrace Diversity

    We see diversity of people and experiences as fuel for the creativity and innovation we need to be and deliver our best.

  • We Stand for Inclusion

    We all have biases. However, we do not tolerate bias that excludes or minimizes anyone – all people belong. We’re committed to ensuring that we have a welcoming and inclusive culture where everyone’s voice matters and where people of all races, ethnicities, genders, gender identities, sexual orientations, ages, religions, disabilities and viewpoints can thrive.

  • We Win As a Team

    We view each other as colleagues—part of the same team, striving to deliver the brand promise to our customers and each other every day. Individual performance is essential and valued, but never at the expense of the team.

  • We Support Our Communities

    We respect our communities and are committed to working together so they can thrive and make a meaningful difference in the world.