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Talent Development Manager

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Attentive

Dec 20

  • Job
    Full-time
    Senior Level
  • Consulting
    People, HR & Administration
  • San Francisco
  • Quick Apply

AI generated summary

  • You should have 7+ years in L&D, strong communication skills, ability to navigate ambiguity, data-driven mindset, and experience with learning tech. Adaptability and collaboration are essential.
  • You will design development programs, facilitate learning, collaborate with experts, manage logistics, support engagement cycles, enhance performance culture, and analyze metrics for continuous improvement.

Requirements

  • 7+ years of progressive experience in learning and development, training and development, or talent management
  • Excellent written and verbal communication skills
  • Dynamic facilitator with a strong understanding of adult learning, learning science, and behavior change principles
  • Proven success in leading and executing development programs across all levels of the organization
  • Ability to navigate ambiguity and deliver solutions with autonomy and accountability
  • Builder mindset with adaptability, flexibility, and a willingness to roll up your sleeves to achieve the right outcomes
  • Data-driven mindset, comfortable evaluating program effectiveness and reporting outcomes
  • Ability to thrive in a fast-paced environment; problem-solving skills are a must
  • Excellent relationship-building and cross-functional collaboration skills
  • Experience with learning technologies (e.g., LMS, digital learning tools) preferred
  • Certifications in coaching and/or behavioral assessments highly preferred
  • Genuine desire to learn, grow, and contribute to a culture of continuous development

Responsibilities

  • Design and implement scalable development programs for individual contributors, front-line and middle managers, and future and senior leaders
  • Facilitate engaging learning experiences that promote on-the-job skill application
  • Partner and consult with internal subject matter experts and external vendors to deliver high-quality, relevant content
  • Lead end-to-end program logistics, communications, and evaluation to ensure seamless execution
  • Collaborate with teams across the People organization to support People cycles throughout the year, including employee engagement surveys, compensation and equity education, performance management, feedback cycles, and career development programming
  • Drive a high-performance culture by strengthening people management practices through coaching, feedback, and situational leadership development
  • Monitor and analyze participation and experience metrics to assess impact, ensure consistency, and guide continuous improvement
  • Think strategically and innovatively to recommend and execute people strategies that drive business outcomes and empower employees to do their best work

FAQs

What is the role of the Talent Development Manager at Attentive?

The Talent Development Manager is responsible for designing, delivering, and scaling development programs that strengthen skills and accelerate growth across all levels of the organization. This role partners with leaders and employees to enhance core capabilities, drive measurable impact through coaching and relationship-building, and implement skill-building initiatives.

How many years of experience are required for this position?

A minimum of 7 years of progressive experience in learning and development, training and development, or talent management is required.

What type of learning experiences will the Talent Development Manager facilitate?

The Talent Development Manager will facilitate engaging learning experiences that promote on-the-job skill application and drive a high-performance culture through effective people management practices.

Is there an emphasis on data-driven decision-making in this role?

Yes, the position requires a data-driven mindset, as the manager will need to evaluate program effectiveness, monitor participation metrics, and guide continuous improvement based on data insights.

Are there specific qualifications or certifications preferred for this role?

Yes, certifications in coaching and/or behavioral assessments are highly preferred, along with experience using learning technologies such as LMS and digital learning tools.

What is the base salary range for the Talent Development Manager position in the US?

The US base salary range for this full-time position is $106,000 - $130,000 annually, along with equity and benefits.

Does Attentive encourage applicants who do not meet all the requirements?

Yes, Attentive encourages applicants to apply even if they do not meet all the requirements listed, as they may have other opportunities that closely match their skills and experiences.

How does Attentive support diversity and inclusion in the workplace?

Attentive is committed to creating a diverse and inclusive workplace and provides equal employment opportunities to all employees and applicants regardless of protected characteristics. They also prioritize maintaining a fair workplace free from discrimination, harassment, and retaliation.

What company values are emphasized at Attentive?

Attentive emphasizes values such as Default to Action, Be One Unstoppable Team, Champion the Customer, and Act Like an Owner.

Is there a need for collaboration across different teams in this role?

Yes, the Talent Development Manager will collaborate with teams across the People organization to support various People cycles throughout the year, enhancing overall talent development initiatives.

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Attentive

Marketing & Advertising
Industry
1001-5000
Employees

Mission & Purpose

Attentive® is the leader in conversational commerce, reinventing business-to-consumer communication. Our SMS-first software platform helps everyone from entrepreneurs to enterprises strengthen relationships with their consumers in a new way. Through two-way, real-time, personalized communications, we drive billions in e-commerce revenue, and over 8,000 leading brands like CB2, Pura Vida, Urban Outfitters, Jack in the Box, and Coach rely on Attentive to deliver powerful commerce experiences.

Culture & Values

  • Default to Action

    Speed is our best offense and defense. At Attentive, we never stop striving to create new products that will provide the most long-term value to the brands that rely on us. Listen to Brian Long, CEO and Co-Founder, share his thoughts about this value.

  • Hard Work Solves Big Problems

    Success requires grit and resilience. We encourage all employees to bring forward new ideas and push projects to the finish line. Hear what Eric Miao, Chief Customer Officer has to share about this value.

  • Be Attentive

    Work as a team to drive greatness for our company and our customers. We are reinventing business to consumer communication. Our customers are the core of our business, and we’re on a mission to help them succeed. Hear Sara Varni, Chief Marketing Officer, talk more about this value.

  • Never Settle

    Continuously raise the bar for yourself and your teammates. Attentive employees come from all different backgrounds and have a wide range of skills. We strive to cultivate a culture of inclusion, with the understanding that each person has a unique point of view to share. Hear what Todd Berman, Chief Technology Officer, has to say about this value.

Benefits

  • Remote Work & Wellness Benefits

  • Parental Leave

  • Medical, Dental, & Vision Insurance

  • Generous PTO

  • Equity

  • Company-Wide Events & Employee-Led Activities