FAQs
What is the role of a Team Leader at Southern Co-op?
The Team Leader supports the Store Manager in motivating, engaging, leading, and developing a team of colleagues within the retail store, ensuring a positive customer experience and operational efficiency.
What are the requirements for applying to the Team Leader position?
Applicants must be aged 18 or over, have self-motivation, excellent communication and organization skills, and a positive 'can do' attitude. Previous experience in a similar role is advantageous but not essential, as full training will be provided.
What are some of the day-to-day tasks of a Team Leader?
Day-to-day tasks include participating in store operations, engaging with the local community, supporting the operational management of the store, being a personal licence holder for selling alcohol, leading the team to provide exceptional customer service, and driving sustainable growth in the business.
How many hours a week will I work as a Team Leader?
The Team Leader role is a full-time position, requiring 36 hours per week, usually worked across 4 days.
Are there flexible working hours for this position?
Yes, the role requires commitment and flexibility, with scheduling covering mornings, evenings, and weekends.
What benefits does Southern Co-op offer to Team Leaders?
Benefits include a 20% colleague discount, up to 31 days of annual leave (pro rata) including bank holidays, access to healthcare plans, an employee assistance program, generous shopping discounts, a NEST pension, a cycle-to-work scheme, a colleague referral scheme, and more.
How does Southern Co-op support career growth for Team Leaders?
Southern Co-op offers internal courses and apprenticeship programs to support career development, encouraging team members to grow in their roles.
Will I need to obtain a personal licence to sell alcohol?
Yes, as a Team Leader, you must either be a personal licence holder or complete the required training to obtain the licence to sell alcohol.