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Team Member

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Tim Hortons

Aug 27, 2024

Applications are closed

  • Job
    Full-time
    Entry Level
  • Toronto

Requirements

  • REQUIREMENTS
  • Demonstrate a passion for hospitality and creating exceptional Guest experiences.
  • Be able to work under pressure while maintaining food safety standards.
  • Have a passion for serving, making food and beverages and good time management.
  • Be able to learn how to operate various equipment, carry boxes up to 25lbs, working in cold environment as freezer/ fridge.
  • Enjoy working with a successful team in a safe environment.
  • Have a strong work ethic, be punctual and responsible.
  • Previous experience in guest service field is an asset.
  • Have or pursuing a post-secondary diploma in Hospitality management or related fields is an asset but not required.
  • Flexible availability is preferred.

Responsibilities

  • Take orders from guests with exceptional hospitality through friendly attitude, attentive behavior and strong product knowledge.
  • Prepare different types of beverages according to standards including marking lids and pots.
  • Prepare food items such as bagels, wraps, sandwiches following proper builds as well as maintaining food safety standards.
  • Operate ovens/egg cookers and prepare baked products as assigned such as muffins, donuts, breads, eggs, sausages, etc.
  • Ensure all showcase specifications are met.
  • Cleaning of the production area and back of the house area on a daily basis.
  • Receive and Store Inventory in BOH during delivery as well as stock up items in FOH daily.
  • Maintaining a clean Restaurant interior, exterior, parking lot, dining room and restrooms.
  • Maintain cleanliness of equipment each shift.
  • Maintains Speed of Service by working efficiently with a sense of urgency to fill orders and meet Guests needs.
  • Promptly executes service recovery for any Guest concerns or complaints by making it right with the Guest.

FAQs

What is the main priority for Team Members at Tim Hortons?

The top priority for Team Members at Tim Hortons is guest satisfaction.

Are part-time positions available for Team Members?

Yes, we are hiring both full-time and part-time team members in multiple locations.

Is there an opportunity for students enrolled in Hospitality Management programs?

Yes, students enrolled in Hospitality Management programs are encouraged to apply for a paid Co-op opportunity, with a possibility to continue working permanently.

What training and development programs are offered?

We offer hospitality and leadership professional training programs, an opportunity to become a certified binder champion after 3 months, and a Management Development Program for expedited career advancement.

What are the key responsibilities of a Team Member?

Key responsibilities include taking orders from guests, preparing beverages and food items, maintaining cleanliness, ensuring food safety standards, and providing exceptional guest service.

Are there any physical requirements for the job?

Yes, Team Members should be able to operate various equipment, lift boxes up to 25 lbs, and work in cold environments like freezers or fridges.

Is prior experience in the guest service field required?

Previous experience in the guest service field is considered an asset but is not required.

Are flexible working hours available?

Yes, we offer flexible working hours for our team members.

What is Saisethsons Hospitality Group Inc.?

Saisethsons Hospitality Group Inc. is a franchisee group operating Tim Hortons, known for promoting long-term career paths and providing growth opportunities for team members.

Will accommodations be provided during the hiring process?

Yes, accommodations are available upon request during the hiring process.

Retail & Consumer Goods
Industry
1001-5000
Employees
1964
Founded Year

Mission & Purpose

Tim Hortons is more than a coffee shop – it’s one of the largest restaurant chains in North America and the largest in Canada. Its diverse menu appeals to a broad range of tastes, solidifying its place as one of Canada’s most iconic brands in the process. The company operates in the highly competitive quick-service restaurant sector, part of the broad multi-billion dollar food-service business. Its powerful scale and reach in Canada creates unmatched opportunities, but also the dynamic challenge of leading the industry. Tim Hortons is more than a place to work – it’s a chance to be a part of the driving force behind a company and culture so many people love. Find your role in this growing company and help us serve the neighbourhoods we call home.