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Technical Sales Advisor

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  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Exeter

Requirements

  • Pipe Background - Advantageous
  • Proven experience in sales or customer service role
  • Excellent communication skills and confidence in customer interactions.
  • Dependable team player, prepared to support in all areas of the branch with a strong work ethic.
  • Eagerness to learn, with a positive and enthusiastic attitude

Responsibilities

  • Contribute to the team by communicating effectively and by working to achieve shared objectives.
  • Aware of branch targets and objectives.
  • Provide sales and expert advice from a technical view.
  • Deal with complex requests that require problem solving and extensive knowledge of products.
  • Provide best in class service to customers at all times.
  • Check customers’ expectations and explain clearly when these cannot be met.
  • First point of contact for customer disputes.
  • Develop and maintain strong relationships with customers and suppliers.
  • Quote accurate prices to customers within an agreed time.
  • General administration.

FAQs

What is the salary for the Technical Sales Advisor position?

The salary is competitive, and there is also a bonus structure and excellent benefits.

Where is the Technical Sales Advisor position located?

The position is based in Exeter.

What are the working hours for this role?

This is a permanent, full-time position working 40 hours per week, Monday to Friday, with shifts from either 07:30am - 16:30pm or 08:00am - 17:00pm, including a 1-hour break.

Is weekend work required for this role?

No, weekend work is not required.

What type of benefits does Wolseley Building Services offer?

Benefits include annual leave that increases with service, a generous pension scheme, bonuses, enhanced maternity/adoption leave, discounts, free healthcare access, and a Cycle to Work scheme.

What qualifications or experience are preferred for this position?

A pipe background is advantageous, along with proven experience in a sales or customer service role.

What skills are important for a Technical Sales Advisor?

Important skills include excellent communication, confidence in customer interactions, teamwork, a strong work ethic, and a positive, eager-to-learn attitude.

What kind of relationships is the Technical Sales Advisor expected to develop?

The advisor is expected to develop and maintain strong relationships with both customers and suppliers.

What is the focus of the role regarding customer service?

The role focuses on providing best-in-class service to customers at all times and handling complex requests that require problem-solving and technical knowledge.

How can one apply for the Technical Sales Advisor position?

Interested candidates are encouraged to submit their application as per the instructions provided in the job advertisement.

Manufacturing & Electronics
Industry
1001-5000
Employees

Mission & Purpose

Wolseley Group is the country’s largest plumbing, heating and cooling trade specialist merchant and we aim to be the first choice specialist merchant for trade professionals. We supply 160,000 different products from three distribution centres to over 650 branches across the UK. Join us and you’ll be part of a team that gets the right products to customers at the right price, in the right place, and at the right time. You’ll also enjoy extensive training and an award-winning pension and great rewards package. And, as part of a leading UK specialist distributor across plumbing, heating, cooling pipe and infrastructure products, you’ll have access to a wide variety of career opportunities.