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Technical Writer

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Infor

Jan 19, 2025

Applications are closed

  • Job
    Full-time
    Mid & Senior Level
  • Research & Development
    IT & Cybersecurity
  • Manila

Requirements

  • Holds a Bachelor’s degree in technical writing, information design, business, or computer science or the equivalent level of technical training and work experience.
  • Requires 3 to 5 years of relevant experience.
  • Demonstrates excellent English language usage and writing skills.
  • Advanced problem solving and analytic skills.
  • Familiarity with markup languages and proven experience with authoring tools such as DITA XML, CCMS.
  • Good PC skills with knowledge of various operating systems, file management tools, graphic design tools, and common MS office applications.
  • Industry specific knowledge or experience
  • Excellent interpersonal skills; works well with team members at all levels of the organization.
  • Manages time effectively resulting in maximum overall efficiency.
  • Resourceful and creative in devising processes and solutions.

Responsibilities

  • Demonstrates technical writing expertise by writing and publishing help text, user manuals, installation instructions, and release notes.
  • Researches and gathers information; interprets software business and technical designs and organizes and writes content for documentation projects.
  • Provides key content that enables the user to understand functionality and perform processes effectively; avoids writing intuitive, repetitive and unnecessary content.
  • Creates, tests, and troubleshoots online help for assigned software applications.
  • Delivers quality documents with minimal errors; edits materials for clarity, organization, and adherence to standards.
  • Takes an active role in projects, presents ideas in a constructive manner, demonstrates openness and builds on the ideas of others.

FAQs

What is the location of the Technical Writer position?

The Technical Writer position is located in Manila, Philippines.

What is the experience level required for this position?

The position requires a MID-SENIOR LEVEL of experience, typically 3 to 5 years in a relevant field.

What educational background is preferred for this role?

A Bachelor's degree in technical writing, information design, business, computer science, or equivalent technical training and work experience is preferred.

What type of employment status is offered for this position?

The employment status offered for this position is FULL_TIME.

What tools or skills are required for the Technical Writer role?

A familiarity with markup languages and proven experience with authoring tools such as DITA XML, CCMS, along with good PC skills and knowledge of various operating systems and MS Office applications.

What are the key responsibilities of the Technical Writer?

The key responsibilities include writing and publishing help text, user manuals, installation instructions, and release notes, as well as gathering information and creating online help documentation.

Is industry-specific knowledge preferred for this role?

Yes, industry-specific knowledge or experience is preferred for candidates applying to this position.

What type of workplace environment is offered?

The workplace type is hybrid, allowing for a combination of remote and in-office work.

Does Infor have a commitment to diversity and inclusion?

Yes, Infor is committed to creating a diverse and inclusive work environment and does not discriminate based on various protected statuses.

How does Infor define its business philosophy?

Infor's business philosophy is called Principle Based Management™ (PBM™) and is guided by eight principles that emphasize integrity, stewardship, transformation, and more.

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Infor

Growing with your business - software that builds successful companies.

Technology
Industry
10,001+
Employees
2002
Founded Year

Mission & Purpose

As a global leader in business cloud software specialized by industry. Infor develops complete solutions for its focus industries, including industrial manufacturing, distribution, healthcare, food & beverage, automotive, aerospace & defense, hospitality, and high tech. Infor’s mission-critical enterprise applications and services are designed to deliver sustainable operational advantages with security and faster time to value. Over 60,000 organizations in more than 175 countries rely on Infor’s 17,500 employees to help them achieve their business goals.

Benefits

  • Valued

    Your managers and peers will need you in the team, and they will be working alongside you to support your professional and personal growth, challenge you, and have fun along the way.

  • Included

    However you show up at work, you will be respected for who you are with your uniqueness, and you will be encouraged to stay unique in your own special way.

  • Rewarded

    More than anything, we value your contribution, so you will be invited to spot problems and use your own special skills and techniques to solve them, adding value to the organization.

  • Recognized

    Your work will be aligned to your strengths, which will differentiate you from your teammates, so you’ll really get a chance to shine as a truly necessary part of the team.

  • Given opportunity

    You will be able to choose certain projects or get involved in stretch assignments to showcase your potential and make others aware of your next internal role.

  • Supported

    You can make us aware when you need help or need to step back to handle things that often call us away from our work. Our goal is to be flexible, caring, and generous.