Logo of Huzzle

Home

Matches

Explore

Manage

Telesales - Outbound Coordinator I

image

RELX Group

Aug 21, 2024

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Manila
  • Quick Apply

AI generated summary

  • You need strong time management, communication, and critical-thinking skills, 1-3 years of inside sales experience, cold calling proficiency, and a bachelor's degree or equivalent.
  • You will collect payments, schedule demos, prospect new business, research prospects, maintain Salesforce records, assist with billing, and drive continuous improvement projects.

Requirements

  • Strong time management, prioritization, communication, comprehension, and critical-thinking skills
  • Keen to details with the ability to follow defined processes and resilient
  • Ability to work independently and a team player
  • Experience in corporate retention and new business sales
  • Experience in heavy cold calling volume (50-100 outbound & inbound calls/day)
  • 1-3 years of inside sales experience (an advantage)
  • At least 1 year of Lead Generation and prospecting experience
  • Bachelor's degree preferred or equivalent experience
  • Must not have received any Disciplinary Action within the past 12 months
  • Must not have any Attendance and Punctuality issues in the past 12 months
  • Must have a Successful or above rating in the last Enabling Performance cycle

Responsibilities

  • - Collects payment primarily from accounts with 1-31 outstanding balance and those that are about to shut off due to non-payment and persuade to enroll in Autopay
  • - Works closely with sales teams to schedule qualified demonstrations, meetings, build pipeline, and produce real business opportunities in accordance with approved sales management guidelines
  • - Prospects for new business and upsell opportunities through a high volume of cold calling and following up with prospects as previously identified
  • - Identifies qualified prospects and navigate company structures to identify key decision makers and influencers
  • - Engages with Sales Team to identify targets for research for prospects – by type/size of company, job titles, departments etc
  • - Researches using internal and external Tools – LinkedIn, Zoominfo, Google, Avvo, Findlawyers.com, etc
  • - Cross-reference information gathered to assess accuracy and relevance
  • - Keeps accurate records in Salesforce and build client profiles by updating client information and managing sensitive client and prospect data
  • - Learns, understands, and applies the LexisNexis value proposition and our world-class business processes
  • - Leads continuous improvement projects to target efficiency (or productivity) and revenue-generating
  • - Assists simple billing concerns of clients and partner sales rep
  • - Masters all phases of our training and development program
  • - Other duties as assigned

FAQs

What are the primary responsibilities of the Telesales - Outbound Coordinator I?

The primary responsibilities include collecting payments from accounts with outstanding balances, scheduling qualified demonstrations with sales teams, prospecting for new business opportunities through cold calling, identifying key decision makers, and keeping accurate records in Salesforce.

What skills are required for this position?

The position requires strong time management, prioritization, communication, comprehension, and critical-thinking skills, as well as attention to detail and the ability to follow defined processes.

How much cold calling is expected in this role?

The role expects a heavy volume of cold calling, specifically 50-100 outbound and inbound calls per day.

What kind of experience is preferred for applicants?

Applicants are preferred to have 1-3 years of inside sales experience and at least 1 year of lead generation and prospecting experience.

Is there a specific educational qualification required?

A bachelor’s degree is preferred, or equivalent experience may be considered.

Are there any specific attendance requirements for this position?

Yes, applicants must not have any attendance and punctuality issues in the past 12 months.

What is the company's stance on equal opportunity employment?

LexisNexis, a division of RELX, is an equal opportunity employer and ensures that qualified applicants are treated without regard to any characteristics protected by law.

Are there any performance ratings required to apply for this position?

Yes, applicants must have a successful or above rating in the last Enabling Performance cycle.

Will I have the chance to learn about LexisNexis products and processes?

Yes, you will learn, understand, and apply the LexisNexis value proposition and our world-class business processes as part of your training.

How can I request accommodations during the hiring process?

You can request accommodations by completing the Applicant Request Support Form at https://forms.office.com/r/eVgFxjLmAK or by contacting 1-855-833-5120.

image

RELX Group

A global provider of information-based analytics for professional and business customers across industries.

Technology
Industry
10,001+
Employees
1880
Founded Year

Mission & Purpose

RELX is a global provider of information-based analytics for professional and business customers across industries. We help scientists make new discoveries, doctors and nurses improve the lives of patients and lawyers win cases. We prevent online fraud and money laundering, and help insurance companies evaluate and predict risk. Our events enable customers to learn about markets, source products and complete transactions. In short, we enable our customers to make better decisions, get better results and be more productive. We do this by leveraging a deep understanding of our customers to create innovative solutions which combine content and data with analytics and technology in global platforms. RELX serves customers in more than 180 countries and has offices in about 40 countries. It employs approximately 30,000 people of whom almost half are in North America. We operate in four major market segments: Scientific, Technical & Medical; Risk & Business Analytics; Legal; and Exhibitions. Please note that RELX does not contact people through social media and offer them jobs or contracts. Please contact your local law enforcement agency if you have been victimized by a scammer. For careers, access https://www.relx.com/careers/why-relx