FAQs
What is the employment type for this position?
The employment type for this position is casual.
What is the closing date for applications?
The closing date for applications is 9 February 2025 at 11:59 PM.
What is the primary role of a Retail Sales Consultant at Telstra?
The primary role of a Retail Sales Consultant at Telstra is to provide outstanding customer service and create an exceptional in-store customer journey while helping customers identify the products and services they need.
What kind of training and support does Telstra offer to its team members?
Telstra offers continuous training from management to enhance skills and support career growth, ensuring team members are up to date with the latest technology and gadgets.
Are there any discounts offered to Telstra employees?
Yes, Telstra employees enjoy a 30% discount on Telstra services and exclusive discounts across 240 brands and partners.
Is there a commission structure for this role?
Yes, there is a team performance-related commission, with the first two months guaranteed while new employees are getting settled in.
What kind of work environment can employees expect?
Employees can expect a fast-paced, busy retail environment that focuses on achieving sales targets while providing excellent customer service.
What attributes are desired in candidates for this role?
Candidates should be able to build connections with customers, develop customized solutions, have a drive to exceed sales targets, and thrive in a fast-paced retail setting.
How does Telstra approach diversity and inclusion in the workplace?
Telstra actively seeks individuals from various backgrounds, ethnicities, genders, and abilities, fostering a welcoming and inclusive community where everyone is respected, valued, and celebrated.
What is the process after submitting an application?
After submitting an application, the next step is an assessment supported by Telstra's partner, HireVue, with candidates advised to look out for an email to move forward in the recruitment process.

