FAQs
What is the employment type for this position?
The employment type for this position is Casual.
When is the closing date for applications?
The closing date for applications is 7 February 2025 at 11:59pm.
What is the main responsibility of a Retail Sales Consultant at Telstra?
The main responsibility is to provide outstanding customer service and an exceptional in-store customer journey while identifying the products and services customers need.
What kind of training is provided to new employees?
Continuous training is provided from management to enhance skills and support personal growth.
Is there a commission structure for this role?
Yes, there is a team performance-related commission, with the first 2 months guaranteed while you get up and running.
What benefits do team members receive?
Team members receive various benefits, including 30% off Telstra services, exclusive discounts across 240 brands and partners, a Telstra SIM card, and 16 weeks paid parental leave for primary and secondary carers.
What are the key skills required for this role?
Key skills include the ability to build connections with customers, develop customized solutions, a drive to meet sales targets, a hunger to learn and grow, and experience in a customer-facing role.
What is the store environment like?
The store environment is fast-paced and busy, which requires the ability to manage multiple tasks while maintaining excellent customer service.
How can I apply for the position?
You can apply for the position through the Telstra careers website, and after submitting your application, you will be contacted by HireVue for an assessment.
How does Telstra approach diversity and inclusion?
Telstra actively seeks individuals from various backgrounds, ethnicities, genders, and abilities, prioritising a diverse and inclusive workplace where everyone is respected, valued, and celebrated.

