FAQs
What is the employment type for this position?
The employment type for this position is Permanent.
What is the closing date for applications?
The closing date for applications is 12 Jan 2025 at 11:59pm.
What is the main responsibility of the Assistant Store Manager?
The main responsibility of the Assistant Store Manager is to support the Store Manager with executing the store strategy, leading and developing a team of Customer Advisors to drive sales and deliver high standards of customer service.
What benefits does Telstra offer to its team members?
Telstra offers a variety of benefits including store performance-related commission, 30% off Telstra services, Telstra mobile and SIM card, exclusive discounts across 240 brands and partners, and 16 weeks paid parental leave for primary and secondary carers.
What experience is required for the Assistant Store Manager position?
Previous experience in a retail leadership or assistant management role is required for the Assistant Store Manager position.
How does Telstra promote diversity in the workplace?
Telstra actively seeks individuals from various backgrounds, ethnicities, genders, and abilities, fostering a welcoming and inclusive community where everyone is respected, valued, and celebrated.
What is the next step after submitting an application?
After submitting an application, the next step is a video assessment supported by a partner, Hire Vue.
What skills are important for this position?
Important skills for this position include the ability to energize and drive a retail team to exceed sales targets and KPIs, excellent communication skills, the ability to resolve customer issues creatively, and the capacity to influence and build rapport within a diverse team.
Will I be involved in coaching new team members?
Yes, as an Assistant Store Manager, you will oversee the induction of new team members and coach the store's team to meet and exceed store targets.
Does Telstra provide support for team members with disabilities during the recruitment process?
Yes, Telstra encourages applicants to share any reasonable adjustments needed to participate equitably during the recruitment process.