FAQs
What is the employment type for this position?
The position is a permanent part-time role.
When is the closing date for applications?
The closing date for applications is 16 February 2025 at 11:59 PM.
What is the main responsibility of a Retail Sales Consultant at Telstra?
The main responsibility is to provide outstanding customer service and facilitate an exceptional in-store customer journey by identifying products and services that enhance the telecommunications experience for customers.
What benefits does Telstra offer to team members?
Telstra offers various benefits, including team performance-related commission, a 30% discount on Telstra services, continuous training, a Telstra SIM card, exclusive discounts across 240 brands and partners, and 16 weeks of paid parental leave for primary and secondary carers.
What qualifications are preferred for this role?
Preferred qualifications include experience in a customer-facing role, the ability to connect with diverse customers, a drive to exceed sales targets and KPIs, and a willingness to learn and grow within the role.
Will there be training provided for this position?
Yes, continuous training will be provided to enhance skills and help employees grow.
How does the application process work?
After submitting your application, the next step involves an assessment supported by HireVue. Candidates should look out for an email from them to proceed further.
Is there a focus on diversity and inclusion at Telstra?
Yes, Telstra actively seeks individuals from various backgrounds and promotes a welcoming and inclusive community, ensuring everyone is respected, valued, and celebrated.
Do I need to have experience in retail for this role?
While experience in a customer-facing role is required, specific retail experience is not explicitly mentioned; being able to build connections and provide excellent service is essential.
Can I discuss flexibility in my work arrangements during the hiring process?
Yes, you can talk about what flexibility means to you during the recruitment process.