You need good availability for weekends and weekdays, ideally with prior retail or customer care experience, a positive attitude, and a willingness to learn in a supportive environment.

You will provide excellent customer service, advise on shoe care, meet KPIs, maintain store standards, and support stockroom organization while fostering a positive team atmosphere.

Customer Relations

Sales & Business Development

Jones Bootmaker is a UK-based retailer specialising in high-quality footwear and accessories for men and women. Their ultimate mission is to provide customers with stylish and comfortable footwear that reflects their individual style and personality. With a focus on craftsmanship and attention to detail, Jones Bootmaker aims to offer a wide range of footwear options to suit every occasion and preference. Their purpose is to help customers look and feel their best by providing timeless, durable footwear that combines classic design with modern trends.

Travel & Leisure

Jones Bootmaker

A family business est. 1857. Designed to meet the busy lifestyles of today.

<div>
 We have a part time Temporary Christmas Customer Advisor opportunity to join our Jones Bootmaker team in Bluewater on a 4 hours per week 2 month contract. 
 You’ll need good availability as the role will include a mixture of weekend and weekday working.
 Are you passionate about achieving sales targets and finding just the right products for customers? 
 Do you have a ‘can do’ attitude, passion for great customer service and enjoy working in a fast paced and fun environment?
 Do you want to work for a growing, profitable business with family values &amp; green credentials, with opportunities for progression?
 We offer a friendly, engaging, and positive environment for people to work in where you can make a real difference and feel valued. You will help us deliver consistently high levels of service to our customers, advising on shoe care, handbags, and accessories to compliment a customer’s needs, offering genuine, honest, and knowledgeable advice on our all products.
 You could have previous experience as a Sales Assistant, Retail Assistant or in a Customer Care environment. We will give you full training and support to ensure you succeed in your role, but the right attitude and behaviours are a must. Our stores are like family, offering a nurturing environment to learn, grow, and thrive in, whilst having fun at work!
 We have a part time Temporary Christmas Customer Advisor opportunity to join our Jones Bootmaker team in Bluewater on a 4 hours per week 2 month contract. 
 You’ll need good availability as the role will include a mixture of weekend and weekday working.
 Pay, Hours &amp; Benefits for our Customer Advisor
 £12.15 per hour 21+ (18-20 £10.86 per hour &amp; 16-17 £9.42 per hour)
 Once you complete the required retail induction PaSS stages your pay will increase to £12.35 per hour 21+ (18-20 £11.08 per hour &amp; 16-17 £9.63 ).
 <ul>
 <li>Generous Staff Discount scheme, some of which can be shared with your family and friends!</li>
 <li>Holiday Entitlement which increases with service.</li>
 <li>Company Contribution Pension</li>
 <li>Access to the Pavers Foundation: an employee-led grant application and charitable giving scheme</li>
 <li>Access to the Pavers Academy: providing career pathways to support our colleagues through online learning, face to face courses, apprenticeship, professional qualifications, and mentoring programmes</li>
 <li>Access to wellbeing and financial support through RetailTRUST</li>
 </ul>
 Day to Day responsibilities as our Customer Advisor
 <ul>
 <li>Deliver exceptional customer service</li>
 <li>Advise customers on shoe care and accessories to compliment their needs, achieving daily KPI’s in the process</li>
 <li>Be self-aware, being able to question, learn, and take responsibility for yourself</li>
 <li>Be a team player, maintaining a friendly, engaging, and positive attitude</li>
 <li>Maintaining general store standards &amp; cleanliness</li>
 <li>Support the maintenance of product placements and stockroom</li>
 </ul>
 About Us
 Pavers has proudly been established for over 50 years, flourishing as a successful and highly profitable family-run footwear retail business, with a robust presence across the UK and Ireland. We operate over 190 stores, including the renowned Jones Bootmaker and Herring Shoes brands and are continually expanding our store network. In 2021, we were honoured to be recognised as one of the Top Retailers to work for in the UK by Best Companies, holding a top 5 place since 2023 and have maintained a prestigious 3* world class employee engagement in 2023 and 2024. We remain committed to doing the right thing by our people and the planet.
 As the first major retailer to achieve Carbon Neutral status in 2021, we continue to uphold this status annually, showcasing our unwavering dedication to sustainability. Through the Pavers Foundation, we have contributed over £2.2 million since 2018, supporting vital causes in health, education, and community sectors.
 Our supportive family environment fosters exceptional job satisfaction, ensuring our colleagues are well-cared for. We firmly believe that by investing in our people, we provide the best service to our customers.
 If this sounds like the kind of business you’d like to join, we’d love to hear from you - please apply today for the role of Customer Advisor!
</div>


 We have a part time Temporary Christmas Customer Advisor opportunity to join our Jones Bootmaker team in Bluewater on a 4 hours per week 2 month contract. 
 You’ll need good availability as the role will include a mixture of weekend and weekday working.
 Are you passionate about achieving sales targets and finding just the right products for customers? 
 Do you have a ‘can do’ attitude, passion for great customer service and enjoy working in a fast paced and fun environment?
 Do you want to work for a growing, profitable business with family values & green credentials, with opportunities for progression?
 We offer a friendly, engaging, and positive environment for people to work in where you can make a real difference and feel valued. You will help us deliver consistently high levels of service to our customers, advising on shoe care, handbags, and accessories to compliment a customer’s needs, offering genuine, honest, and knowledgeable advice on our all products.
 You could have previous experience as a Sales Assistant, Retail Assistant or in a Customer Care environment. We will give you full training and support to ensure you succeed in your role, but the right attitude and behaviours are a must. Our stores are like family, offering a nurturing environment to learn, grow, and thrive in, whilst having fun at work!
 We have a part time Temporary Christmas Customer Advisor opportunity to join our Jones Bootmaker team in Bluewater on a 4 hours per week 2 month contract. 
 You’ll need good availability as the role will include a mixture of weekend and weekday working.
 Pay, Hours & Benefits for our Customer Advisor
 £12.15 per hour 21+ (18-20 £10.86 per hour & 16-17 £9.42 per hour)
 Once you complete the required retail induction PaSS stages your pay will increase to £12.35 per hour 21+ (18-20 £11.08 per hour & 16-17 £9.63 ).
 
  Generous Staff Discount scheme, some of which can be shared with your family and friends!
  Holiday Entitlement which increases with service.
  Company Contribution Pension
  Access to the Pavers Foundation: an employee-led grant application and charitable giving scheme
  Access to the Pavers Academy: providing career pathways to support our colleagues through online learning, face to face courses, apprenticeship, professional qualifications, and mentoring programmes
  Access to wellbeing and financial support through RetailTRUST
 
 Day to Day responsibilities as our Customer Advisor
 
  Deliver exceptional customer service
  Advise customers on shoe care and accessories to compliment their needs, achieving daily KPI’s in the process
  Be self-aware, being able to question, learn, and take responsibility for yourself
  Be a team player, maintaining a friendly, engaging, and positive attitude
  Maintaining general store standards & cleanliness
  Support the maintenance of product placements and stockroom
 
 About Us
 Pavers has proudly been established for over 50 years, flourishing as a successful and highly profitable family-run footwear retail business, with a robust presence across the UK and Ireland. We operate over 190 stores, including the renowned Jones Bootmaker and Herring Shoes brands and are continually expanding our store network. In 2021, we were honoured to be recognised as one of the Top Retailers to work for in the UK by Best Companies, holding a top 5 place since 2023 and have maintained a prestigious 3* world class employee engagement in 2023 and 2024. We remain committed to doing the right thing by our people and the planet.
 As the first major retailer to achieve Carbon Neutral status in 2021, we continue to uphold this status annually, showcasing our unwavering dedication to sustainability. Through the Pavers Foundation, we have contributed over £2.2 million since 2018, supporting vital causes in health, education, and community sectors.
 Our supportive family environment fosters exceptional job satisfaction, ensuring our colleagues are well-cared for. We firmly believe that by investing in our people, we provide the best service to our customers.
 If this sounds like the kind of business you’d like to join, we’d love to hear from you - please apply today for the role of Customer Advisor!


Temporary Christmas Customer Advisor

Requirements

Responsibilities

FAQs

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Jones Bootmaker

Mission & Purpose