FAQs
What is the work arrangement for the Temporary Staffing Administrator role?
The role is hybrid, requiring both remote work and office-based work at Duncan Macmillan House in Mapperley.
What are the expected working hours for this position?
The working hours include shifts of 8-4, 9-5, and 12-8, as well as Saturday mornings as part of a rota. There are also out-of-hours shifts that will be based at home.
What skills are essential for the Temporary Staffing Administrator?
Essential skills include being helpful, enthusiastic, and having excellent verbal and written communication skills, as well as strong IT skills and knowledge of Microsoft Office packages. The candidate should also excel in teamwork, have a good head for numbers, and maintain a systematic and methodical approach to their work.
Is previous experience in the NHS required for this role?
No, previous experience working within the NHS or similar environments is desirable but not required, as a full training package will be provided to successful candidates.
What type of training will be provided for this position?
A full training package will be provided to equip the successful candidate with the necessary skills and knowledge for the role, especially if they lack prior experience using Allocate Bank Staff.
What kind of customer care approach is expected for the Temporary Staffing Administrator?
The successful candidate should have an excellent customer care approach, demonstrating a confident and engaging telephone manner when interacting with customers.
Are there any particular software or systems the candidate needs to be familiar with?
Familiarity with Microsoft Office packages is important. Experience with Allocate Bank Staff is desirable but not required, as training will be given.
How does the role contribute to team dynamics?
The role requires the ability to work as part of a team, collaborating effectively with colleagues to ensure smooth operations and efficient staffing solutions.